Refunds and cancellation

Open your account and turn off renewal, or manage the subscription through the payment portal there. Access continues to the end of the period you have already paid for, and nothing is taken again.

If you are a consumer in the UK or the EU you have 14 days from the date you subscribe to cancel for any reason and get a full refund. Because access starts immediately, we may reduce the refund in proportion to what you have used, and you lose the right once the subscription period is fully performed. To use it, email jobs@nomaders.app from the address on your account within 14 days.

• Charged after you cancelled, or charged twice: full refund, always.
• The service was broken for a meaningful part of your paid period: a refund for that time.
• You simply stopped using it: we do not refund unused time, but you can cancel so nothing renews.

Refunds go back to the card or method you paid with, usually within 5 to 10 working days once approved. We cannot refund to a different person or a different card.

A paid job posting can be refunded in full before it goes live. Once the listing is published it is not refundable, because the placement has been delivered.

Email jobs@nomaders.app from the address on your account, saying what happened. We reply within 5 working days. If you are unhappy with the outcome, your local consumer rights are unaffected.