Winning Assistants
Patient Scheduling & Reactivation Coordinator (Open Dental)
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 7 days ago · Found 8h ago
First listed 7 days ago and still open.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $95k–$165k a year, a typical range taken from 187 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Patient Scheduling & Reactivation Coordinator
Position type: Full-Time
Work hours: 9:00 AM to 5:00 PM Central Daylight Time
Work days: Monday to Friday
Salary: $5 - $6 per hour, depending on experience
Job code: JM-RS
Workplace: Remote
Preferred Candidate Location: Philippines
Our client is seeking a confident, proactive, and highly organized Patient Scheduling & Reactivation Coordinator to support patient outreach, appointment scheduling, and lead follow-up efforts for a growing dental practice.
This role is critical to helping the practice reconnect with inactive patients, improve scheduling consistency, and reduce missed revenue opportunities. The practice currently has thousands of dormant or unscheduled patients in its system, creating a major opportunity for someone who is skilled in outbound calling, patient engagement, and appointment conversion.
As the Patient Scheduling & Reactivation Coordinator, you will focus primarily on patient reactivation campaigns, Medicaid intervention list management, and lead follow-up efforts from Google and social media campaigns. You will also assist with light insurance verification for urgent scheduling needs and provide administrative support when needed.
The ideal candidate is comfortable spending most of the day on the phone, building rapport quickly, handling objections professionally, and encouraging patients to move forward with scheduling. Strong communication skills, confidence in outbound calling, and prior experience using Open Dental are essential for success in this role.
This is an excellent opportunity for someone who enjoys patient interaction, thrives in goal-oriented environments, and takes pride in helping improve patient engagement and operational efficiency.
Scope of Work / Responsibilities
Patient Reactivation & Scheduling
Contact inactive or dormant patients to encourage appointment scheduling
Re-engage patients with unscheduled or unfinished treatment plans
Schedule and confirm patient appointments efficiently
Handle patient objections and scheduling hesitations professionally
Medicaid Intervention List Management
Follow up with assigned patients who have not yet scheduled appointments
Manage outreach workflows and scheduling coordination
Import Medicaid intervention list data into Open Dental
Lead Follow-Up
Requirements
- ·Required Skills and Experience
- ·Strong English communication skills with a confident and professional phone presence
- ·Previous experience with appointment setting, patient scheduling, or outbound calling
- ·Ability to handle objections and guide conversations toward booking appointments
- ·Comfortable making a high volume of outbound calls daily
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 9h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $95k to $165k per year · You'll be taken to the employer's careers page.