Hunt St
Service delivery/Care Coordinator CG (008-00534)
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 2 days ago · Found 1h ago
First listed 2 days ago.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
- Job description states: "Philippines-based"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Looking for Philippines-based candidates
Job Role: Service delivery/ Care coordinator
Compensation: $1,600 AUD / Monthly
Engagement type: Independent Contractor Agreement
Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.
Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.
Who The Client Is : A dedicated home care provider driven by the belief that every individual deserves compassionate, reliable, and personalized support in the comfort of their own home. Our team works closely with clients, families, and care professionals to design care solutions that promote independence, dignity, and overall well-being.
Role Overview: We are looking for a compassionate, detail-oriented Service Delivery / Care Coordinator to oversee the coordination of care services for clients receiving in-home and community-based support. The role ensures that clients receive high-quality, person-centered care while maintaining smooth communication between clients, caregivers, and internal teams.
Key Responsibilities:
Coordinate the scheduling and delivery of home care services in line with client care plans.
Serve as the primary point of contact for clients, their families, and support workers.
Ensure client needs are met by matching them with suitable caregivers and updating schedules as needed.
Manage service delivery coordination and rostering to maintain efficient operations.
Perform data entry and data compliance checking to ensure accurate and up-to-date client and service records.
Support content updates and marketing tasks as directed.
Follow up on client feedback and assist in resolving any service-related concerns.
Maintain accurate and up-to-date client records, care plans, and documentation.
Collaborate with the care team to ensure compliance with service standards, safety protocols, and regulations.
Provide updates on invoice and accounts receivable as required.
Assist in the onboarding and orientation of new caregivers and staff.
Support internal reporting, documentation, and compliance efforts for service improvement.
Identify opportunities to improve operational efficiency and enhance client satisfaction.
Perform any other duties as directed by the supervisor or director.
Required Skills and Qualifications:
Requirements
- ·Previous experience in a care coordination, service delivery, scheduling, or administrative support role within the aged care, disability, or community services sector.
- ·Strong computer skills and a willingness to learn, with training provided for the right candidate.
- ·Strong organizational and time management skills with the ability to manage multiple priorities.
- ·Excellent communication and interpersonal skills with a client-focused approach.
- ·Proficiency in using scheduling software, CRM systems, and Microsoft Office tools.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hunt St, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.