Winning Assistants
Bilingual Patient Intake & Front Desk Coordinator
Remote role where the employee must remain based in a particular country.
Argentina only
Employer listed it 7 days ago · Found 1h ago
First listed 7 days ago and still open.
Salary
Not stated
Location
Argentina only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Argentina. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Argentina, Remote"
What Nomaders makes of it
- Residency required in Argentina
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Bilingual Patient Intake & Front Desk Coordinator Position Type: Full-Time
Work Hours:
Monday–Thursday: 8:00 AM–5:00 PM CDT
Friday: 8:00 AM–4:00 PM CDT
Includes a 1-hour unpaid break each day except Friday
Work Days: Monday–Friday Salary: $6–$8 per hour, depending on experience Workplace: Remote Preferred Candidate Location: LatAm Language Requirement: Bilingual – English and Spanish
About the Practice
Our client is an established medical practice specializing in pain management and interventional pain care , supporting patients experiencing chronic and acute pain conditions. The practice provides outpatient treatments and procedures designed to help patients manage pain and improve their quality of life.
The practice serves a diverse patient population, including a significant number of Spanish-speaking patients , making strong bilingual communication essential for this role.
We are looking for a dependable and patient-focused Bilingual Medical Front Desk & Patient Intake Virtual Assistant to support the practice's day-to-day front desk operations. This person will often be one of the first points of contact for patients, so we are looking for someone who can communicate professionally and warmly in both English and Spanish while keeping patient information, appointments, referrals, and follow-ups organized.
Scope of Work & Responsibilities
As the Bilingual Medical Front Desk & Patient Intake Virtual Assistant, you will help keep daily patient and administrative workflows running smoothly. Your responsibilities will include:
Answering incoming patient calls and making outbound calls as needed.
Communicating confidently and professionally with patients in both English and Spanish.
Scheduling, rescheduling, and confirming patient appointments.
Conducting new patient intake, including collecting and accurately documenting:
Patient demographics and contact information
Insurance information
Other required intake information and documentation
Assisting patients with general questions and directing inquiries appropriately.
Managing and coordinating patient referrals.
Handling patient forms and other routine front desk documentation.
Following up with patients regarding appointments, referrals, missing information, forms, or other administrative needs.
Maintaining accurate and organized patient information within the practice's Athena EHR/EMR system.
Requirements
- ·Experience Requirements
- ·Previous experience working in a medical office, healthcare practice, or medical virtual assistant environment is strongly preferred.
- ·Hands-on experience with patient scheduling, appointment confirmations, referrals, patient communication, and general medical front desk support is highly preferred.
- ·Experience conducting new patient intake and collecting patient demographics and insurance information is preferred.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.