QuickTeam
Customer Support Specialist
Remote role where the employee must remain based in a particular country.
South Africa only
Employer listed it 10 months ago · Found 4h ago
Been open since 10 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
South Africa only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 264 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in South Africa. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Johannesburg, South Africa, Johannesburg, Gauteng, South Africa, Johannesburg, Gauteng, South Africa, Remote"
What Nomaders makes of it
- Residency required in South Africa
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
Role Overview:
We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
Full-time, 40 Hours/Week
Fully remote, work from home
Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
Availability to work during EST business hours.
Responsibilities:
Monitor EV charger statuses and identify any issues.
Communicate with property owners and drivers to assist with troubleshooting.
Coordinate with maintenance teams for on-site support.
Document issues and resolutions in the system.
Escalate complex technical problems when necessary.
Requirements
3+ years of experience as a Customer Service Specialist or Technical Support Specialist
Tech-savvy with strong problem-solving skills
Excellent communication skills
Ability to multitask and manage active issues efficiently
Customer service or technical support experience in IT or related field preferred
Training Provided:
EV charger systems and operations
Basic troubleshooting and issue resolution
Coordination procedures with maintenance and property teams
Requirements
- ·Availability to work during EST business hours.
- ·Responsibilities:
- ·Monitor EV charger statuses and identify any issues.
- ·Communicate with property owners and drivers to assist with troubleshooting.
- ·Coordinate with maintenance teams for on-site support.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at QuickTeam, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.