VirtuHire
More roles at VirtuHireBookkeeper & Customer Service Support
Remote role where the employee must remain based in a particular country.
South Africa only
Employer listed it yesterday · Found 5h ago
First listed yesterday.
Salary
Not stated
Location
South Africa only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $95k–$150k a year, a typical range taken from 243 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in South Africa. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "South Africa, Remote"
What Nomaders makes of it
- Residency required in South Africa
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Location: Remote – South Africa Employment Type: Permanent, Full-Time Working Hours: Monday to Friday, UK business hours
Role Overview
We are looking for an experienced and dependable Bookkeeper & Customer Service Support professional to manage the day-to-day finance function across two related businesses while also providing customer service support when required.
Approximately 60% of the position is focused on bookkeeping and finance administration , with the remaining 40% supporting customer service activities . The successful candidate will take ownership of reconciliations, VAT, payroll, supplier payments and management reporting, while assisting customers with orders, deliveries and returns.
This position would suit someone who is highly organised, confident working independently and comfortable taking responsibility for deadlines in a small, fast-moving team.
Requirements
Key Responsibilities
Bookkeeping & Finance – approximately 60%
Complete bank, card and payment-platform reconciliations in Xero across multiple entities.
Process supplier bills and sales invoices and maintain accurate purchase and sales ledgers.
Prepare monthly supplier payment runs and payment files for approval.
Prepare and process monthly payroll in Xero.
Prepare and submit UK VAT returns , including requirements under Making Tax Digital (MTD) .
Produce monthly management information, including profit and loss, cash position and key costs.
Support month-end and year-end processes.
Liaise with external accountants when required.
Maintain accurate and up-to-date financial records and ensure key deadlines are met.
Customer Service – approximately 40%
Respond professionally to customer enquiries via email and telephone.
Assist customers with orders, products, deliveries and returns.
Follow up on delivery issues and coordinate with relevant internal teams and couriers.
Maintain accurate customer and order information.
Provide additional customer support during busy periods.
Essential Requirements
Requirements
- ·Key Responsibilities
- ·Bookkeeping & Finance – approximately 60%
- ·Complete bank, card and payment-platform reconciliations in Xero across multiple entities.
- ·Process supplier bills and sales invoices and maintain accurate purchase and sales ledgers.
- ·Prepare monthly supplier payment runs and payment files for approval.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at VirtuHire, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $95k to $150k per year · You'll be taken to the employer's careers page.