Zelh
Audit Support Specialist
Remote role where the employee must remain based in a particular country.
Serbia only
Employer listed it 5 weeks ago · Found 2h ago
Been open since 5 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Serbia only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $95k–$150k a year, a typical range taken from 219 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Serbia. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote job, Belgrade, Serbia, Lviv, Remote"
What Nomaders makes of it
- Residency required in Serbia
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
The Audit Support Specialist plays a critical role in ensuring accuracy, compliance, and financial integrity within Our client’s
3TS brokerage division. This role is responsible for auditing freight bills, validating carrier invoices against client contracts
and shipment data, and supporting the resolution of billing discrepancies. By maintaining precise financial controls and
partnering with operations, carriers, and clients, the Audit Support Specialist contributes to both margin protection and
process improvement initiatives.
Key Responsibilities:
Audit & Financial Accuracy
•Audit freight bills and carrier invoices for accuracy against contracts, routing guides, and shipment execution data.
•Validate rating structures (tariffs, discounts, accessorials, fuel surcharges) and ensure billing compliance.
•Identify discrepancies or cost leakage and escalate issues to the Process Improvement Supervisor for resolution.
•Support margin protection by ensuring accurate buy vs. sell alignment across shipments.
Process & Compliance Support
•Maintain documentation and audit trails in compliance with financial controls and client requirements.
•Support internal controls to ensure regulatory compliance (e.g., SOX, client-specific audit requirements).
•Partner with the Process Improvement Supervisor to identify recurring billing errors and contribute to corrective action plans.
•Ensure SOPs, work instructions, and business rules are followed consistently in day-to-day auditing activities.
Operational Collaboration
•Collaborate with LTL and TL Operations teams to validate shipment data and resolve rating issues.
•Partner with Carrier Procurement and Client Success teams to align contract terms and billing expectations.
•Provide feedback to the Process Improvement team regarding systemic gaps or opportunities for automation.
•Participate in cross-functional workstreams focused on reducing cost leakage and improving billing accuracy.
Requirements
- ·•Associate or Bachelor’s degree in Accounting, Finance, Business, or Supply Chain preferred; equivalent work
- ·experience accepted.
- ·•1–3 years of experience in logistics, audit, billing, or financial operations.
- ·•Strong understanding of freight rating, contracts, and common accessorial charges (LTL experience preferred)
- ·Working conditions: Work schedule: Mon-Fri 8 am - 5 pm EST
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Zelh, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $95k to $150k per year · You'll be taken to the employer's careers page.