SupportYourApp
(fluent English) Customer Support Consultant, hospitality (Global)
Remote role where the employee must remain based in a particular country.
Nepal only
Employer listed it yesterday · Added yesterday
First listed yesterday.
Salary
Not stated
Location
Nepal only
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 273 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Nepal. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Nepalgunj, Nepal, Nepalgunj, Lumbini Province, Nepal, Nepalgunj, Lumbini Province, Nepal, Remote"
What Nomaders makes of it
- Residency required in Nepal
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.
What you will do:
Deliver outstanding customer support via phone calls, chats, and emails
Build strong and lasting customer relationships
Keep up with evolving tools and technology
Handle sensitive customer data with care and security
Apply the latest and greatest customer happiness practices
Maintain deep understanding of client solutions and meet KPI
Communicate with developers and cross-functional specialists
What you need to succeed in this role:
Excellent English skills (C1 for both spoken and written)
At least 6 months of experience in a customer support role
Strong analytical thinking and research skills
Experience in travel industry
Positive, proactive and responsible attitude
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
Experience in hospitality or logistics
Benefits:
Flexible schedule
Opportunity to cooperate fully remotely
Inclusive international environment
Requirements
- ·At least 6 months of experience in a customer support role
- ·Strong analytical thinking and research skills
- ·Experience in travel industry
- ·Positive, proactive and responsible attitude
- ·Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
- ·Flexible schedule
- ·Opportunity to cooperate fully remotely
- ·Inclusive international environment
- ·Compensation in USD
- ·Rewards for referring friends
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at SupportYourApp, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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Typically $80k to $140k per year · Free accounts get one application link on us.