VirtuHire
Tech Support Specialist (Website & Platform Support) - Deliverables-Based
Remote role where the employee must remain based in a particular country.
South Africa only
Employer listed it 6 months ago · Added yesterday
Been open since 6 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
South Africa only
Timezone
Not stated
Contract
Part-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in South Africa. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "South Africa"
What Nomaders makes of it
- Residency required in South Africa
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title:
Tech Support Specialist (Web & Systems)
Industry:
Digital Marketing / Web Infrastructure / Website Operations
Job Type:
Freelance / Deliverables-based
Compensation:
£40–£50 per completed support task (depending on complexity)
Role Overview:
The Tech Support Specialist is responsible for diagnosing, troubleshooting, and resolving technical issues across websites and related digital systems. This role focuses on maintaining website functionality, resolving bugs, supporting integrations, and ensuring smooth technical operation of client platforms.
Requirements
Key Responsibilities:
Technical Troubleshooting
Diagnose and resolve website issues (errors, bugs, performance issues)
Identify root causes of technical problems across WordPress sites
Fix broken functionality such as forms, links, plugins, or scripts
Website & Plugin Support
Manage plugin updates and resolve compatibility issues
Troubleshoot conflicts between themes, plugins, or custom code
Ensure website stability after updates or changes
Form & Integration Support
Test and repair contact forms, lead capture forms, and submission flows
Support integrations with CRM systems, email tools, or tracking platforms
Ensure data is correctly captured and transmitted
Requirements
- ·Key Responsibilities:
- ·Technical Troubleshooting
- ·Diagnose and resolve website issues (errors, bugs, performance issues)
- ·Identify root causes of technical problems across WordPress sites
- ·Fix broken functionality such as forms, links, plugins, or scripts
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at VirtuHire, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $145k per year · You'll be taken to the employer's careers page.