NoGigiddy
Chat Support Agent (Remote) - 15 - 18/hr
Remote role where the employee must remain based in a particular country.
United States only
Found 2h ago
First listed today.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Part-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 279 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Dallas, United States, Dallas, Texas, United States, Dallas, Texas, United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.
At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.
Responsibilities
Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
Document and escalate complex or unresolved queries to the appropriate departments for further assistance.
Requirements
Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
Ability to work independently and remotely while maintaining a high level of productivity and focus.
Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.
Requirements
- ·Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
- ·Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
- ·Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
- ·Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
- ·Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at NoGigiddy, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.