MGID
More roles at MGIDGlobal Support Manager
Remote role where the employee must remain based in a particular country.
Ukraine only
From the listing details: Source listing states candidate location: "Remote job, Kyiv, Ukraine, Remote"
Employer listed it 4 days ago · Added 2 days ago
First listed 4 days ago and still open.
Salary
Not stated
Location
Ukraine only
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Sales
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
1+ years of experience in digital advertising, account management, publisher support, or a related field.
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Ukraine. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote job, Kyiv, Ukraine, Remote"
What Nomaders makes of it
- Residency required in Ukraine
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.
We are looking for a Global Support Manager to join our team.
The Publisher Global Support Manager will be responsible for managing and developing relationships with existing publishers, maximizing revenue through account optimization and upselling, and minimizing churn. This role is essential to maintaining portfolio performance, ensuring publisher satisfaction, and achieving the team’s revenue and margin targets.
What You’ll Do:
Provide timely and high-quality support to existing publishers.
Identify and resolve technical and operational issues.
Analyze publisher performance and implement optimizations to increase revenue.
Identify and execute upselling opportunities for MGID products.
Maintain accurate records of activities in HubSpot.
Who You Are:
1+ years of experience in digital advertising, account management, publisher support, or a related field.
Ability to build and maintain strong relationships with publishers, identify growth opportunities, and manage multiple accounts effectively.
Knowledge of digital advertising, website monetization, and key performance metrics (Revenue, RPM, CPM, Margin).
Experience with CRM systems (preferably HubSpot), data analysis, reporting, and account optimization.
Strong communication and problem-solving skills, with a proactive and results-oriented approach.
Bachelor's degree in Business, Marketing, Economics, or a related field is preferred.
It will be a plus:
Experience working with publishers, website owners, or advertising networks.
Understanding of programmatic advertising, Google Ad Manager, and AdSense.
Experience in website monetization and revenue optimization.
Familiarity with HubSpot, Google Analytics, or similar tools.
Experience in upselling and identifying account growth opportunities.
Knowledge of additional foreign languages
Languages proficiency:
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at MGID, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Pay not stated · You'll be taken to the employer's careers page.