Healthfirst

Vendor Partner Specialist - Contact Center Operations

Work from home

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 4 days ago · Added 4 days ago

First listed 4 days ago and still open.

Salary

$58,900 to $80,070

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "United States"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

The Vendor Partner Specialist is the principal contact for all vendor-related interdepartmental collaborations and is responsible for the relationship and management of business services being performed by external vendors (including off-shore). Management of these services will include, but not be limited to, service level agreement (SLA) adherence, production responsiveness, quality auditing, regulatory education and workflow prioritization. The Vendor Partner Specialist will also be responsible for working directly with the Vendor Teams to make decisions ensuring deliverables are met and reported to Management. Duties and responsibilities

Analyze, manage and delegate daily workflow to and from external vendors to ensure proper execution of tasks and meeting of SLAs are accurate.

Full access

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Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £12.99/month, or £69 for a year.

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