Docker

Senior Technical Account Manager (EMEA)

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 8 weeks ago · Added yesterday

Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.

Salary

€104,125 to €148,750

Location

Timezone

GMT

Contract

Full-time

Experience

Senior

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in United Kingdom, Portugal, Spain, Italy, Ireland, Germany.

What the employer says

Source listing states candidate location: "England, Portugal, Spain, Italy, Ireland, Germany, Remote"

What Nomaders makes of it

Applications outside the listed area are usually rejected
Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

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As a Senior Technical Account Manager, you will serve as a critical strategic partner and trusted technical advisor for our most complex and high-value customers. You will accelerate customer outcomes, ensure their success with the Docker platform and architect their long-term transformation strategies in partnership with their leadership. You'll be a Docker expert who shapes the future of their technical success and who translates their business goals into impactful, long-term technical success plans.

Responsibilities

Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives.

Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Docker product roadmap.

Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance.

Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy.

Architect and execute complex adoption plans that address critical technical and business challenges.

Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership.

Qualifications

4+ years of experience in a customer-facing technical role (e.g., Senior TAM, Principal Solutions Architect, Solution Engineer or DevOps Consultant), with a demonstrated track record of managing and expanding high-value enterprise accounts.

Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem.

Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical.

Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders.

Bonus: Experience building or contributing to a formal TAM program.

What to Expect

First 30 Days

Complete onboarding and ramp-up training on Docker’s products, tools, and engagement frameworks.

Shadow experienced TAMs and Solution Engineers on customer calls to learn engagement rhythms.

Meet your portfolio of customers and understand their environments, goals, and success metrics.

Build relationships with internal partners including Support, Product, and Sales.

Review existing customer documentation and success plans to identify initial opportunities for impact.

Requirements

·Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem.
·Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical.
·Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders.
·Bonus: Experience building or contributing to a formal TAM program.

Benefits

·Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
·Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
·Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
·Home office support – Set up your workspace for comfort and success.
·Technology stipend – Equivalent to US$100 net per month to help support your work.

How to apply

1Check the flexibility label above, region restricted, matches where you plan to live and work.
2Tailor your CV to the role at Docker, mentioning your remote working experience and working hours (GMT).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.