n8n

More roles at n8n

Technical Account Manager (Remote Europe)

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 3 weeks ago · Added 2 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

€74k to €147k per year

Location

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Competitive compensation 💸 – We offer fair and attractive pay.

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in Germany, Romania, Norway, Estonia, Latvia, Slovenia, Netherlands, Hungary, Portugal, Poland, Serbia, Austria, Lithuania, Slovakia, Ireland, Bulgaria, Denmark, Czechia, United Kingdom, Croatia, Spain, Greece.

What the employer says

Source listing states candidate location: "Berlin Office, Bosnia, Romania, Norway, Estonia, Latvia, Slovenia, Netherlands, Hungary, Moldova, Kosovo, Portugal, Poland, Serbia, Austria, Montenegro, Lithuania, Slovakia, Ireland, Bulgaria, Denmark, Czech Republic, United Kingdom, Croatia, Spain, Greece, Remote"

What Nomaders makes of it

Applications outside the listed area are usually rejected
Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.”
“🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

Cultivated a community of more than 650,000 active developers and builders

Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register .

We’re in a defining moment of an incredible journey. Come and build with us.

Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.

As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:

OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS

Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.

Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.

Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.

DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE

Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.

Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.

Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.

MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE

Oversee technical support intake, issue management, critical incidents, and high-severity support cases.

Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.

Keep customers informed with timely communication, clear resolution plans, and proactive risk management.

TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT

Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.

Requirements

·🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
·☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
·🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
·💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
·🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.

Benefits

·Competitive compensation 💸 – We offer fair and attractive pay.
·Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
·Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
·Europe: 30 days of vacation, plus public holidays wherever you are.
·US: 20 vacation days, 8 sick days, plus public holidays wherever you are.

How to apply

1Check the flexibility label above, region restricted, matches where you plan to live and work.
2Tailor your CV to the role at n8n, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.