Winning Assistants

Medical Virtual Assistant - Patient Scheduling & Billing Support

Work from home

Remote role where the employee must remain based in a particular country.

Philippines only

From the employer's advert: Position type: Part-time | 20 hours per week Location: Remote – Philippines Pay Rate: $5–$6 USD/hour Work Schedule: Part-time | 20 hours per week (4 hours per day)

Employer listed it 11 days ago · Added 10 days ago

First listed 11 days ago and still open.

This listing wasn't found on its job board during the last check. It may have just closed, check the original posting before spending time on an application.

Salary

$5 to $6 per hour

Location

Philippines only

Timezone

APAC

Contract

Part-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Position type: Part-time | 20 hours per week Location: Remote – Philippines Pay Rate: $5–$6 USD/hour Work Schedule: Part-time | 20 hours per week (4 hours per day)
Where you can work from: Our client is a healthcare practice based in Washington, USA, focused on chiropractic care, rehabilitation, and patient wellness.
Contract: Position type: Part-time | 20 hours per week Location: Remote – Philippines Pay Rate: $5–$6 USD/hour Work Schedule: Part-time | 20 hours per week (4 hours per day)
Experience asked for: Not mentioned in the advert
Pay: Position type: Part-time | 20 hours per week Location: Remote – Philippines Pay Rate: $5–$6 USD/hour Work Schedule: Part-time | 20 hours per week (4 hours per day)

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Philippines, Remote"
Job description states: "based in Washington"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“Must have relevant work experience.”

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Job Title: Medical Virtual Assistant – Patient Scheduling & Billing Support

Position type: Part-time | 20 hours per week Location: Remote – Philippines Pay Rate: $5–$6 USD/hour Work Schedule: Part-time | 20 hours per week (4 hours per day)

Time Zone: Pacific Time (PT)

Monday & Friday: 9:00 AM–1:00 PM PT

Tuesday–Thursday: 12:00 PM–4:00 PM or 1:00 PM–5:00 PM PT (depending on the agreed schedule)

Weekends: Off

About the Client and Role

Our client is a healthcare practice based in Washington, USA, focused on chiropractic care, rehabilitation, and patient wellness. In this role, you'll help keep patient appointments organized, monitor billing-related follow-ups, communicate with patients, and assist with general administrative tasks.

Key Responsibilities

1. Medical Billing Coordination & Tracking (Primary Focus)

Monitor patient balances and outstanding accounts on a weekly or monthly basis.

Track accounts receivable and follow up on unresolved billing concerns.

Coordinate with external billing companies to help keep billing-related tasks on track.

Flag outstanding issues that need attention.

Note: You will coordinate and track billing concerns, not process medical claims.

2. Patient Scheduling & Phone Support

Answer incoming patient calls and assist with appointment inquiries.

Schedule appointments and manage callbacks using Jane EHR.

Communicate professionally and empathetically with patients.

Handle approximately 5–10 inbound and 15–20 outbound calls per week, with potentially more outbound calls initially.

3. Patient Follow-Ups & Retention

Follow up with existing patients regarding appointments and ongoing care.

Encourage patients to schedule their next visit.

Maintain organized patient follow-up lists and records.

Requirements

·Previous experience as a Medical Virtual Assistant, Medical Receptionist, Healthcare Administrative Assistant, or Patient Coordinator.
·Experience with patient scheduling, inbound/outbound calls, or patient follow-ups.
·Basic understanding of medical billing terminology, patient balances, and accounts receivable.
·Strong English communication skills, particularly when speaking with patients over the phone.
·Comfortable using EHR/EMR systems or similar healthcare software.

Benefits

·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience and working hours (APAC).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 11d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.