Winning Assistants
More roles at Winning AssistantsMedical Virtual Assistant - Billing, Reconciliation & Practice Operations
Remote role where the employee must remain based in a particular country.
Philippines only
From the employer's advert: Workplace: Remote Preferred Candidate Location: Philippines
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Philippines only
Timezone
APAC
Contract
Full-time
Experience
Mid
Category
Operations
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
Position Type: Full-Time
- Experience asked for
- Not mentioned in the advert
- Pay
Salary: $5 - $6 depending on experience
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “The client is willing to train on HelloNote , but previous EMR experience is required.”
- “Claims Denial & Medical Billing Management Experience: Required.”
Written as a nice-to-have
- “Direct HelloNote experience is not required, but candidates must be willing and able to learn HelloNote quickly.”
- “Plans of Care Follow-Up Experience: Preferred.”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Job Title: Medical Virtual Assistant — Billing, Reconciliation & Practice Operations
Position Type: Full-Time
Work Hours: 8:00 AM – 5:00 PM Eastern Time
Work Days: Monday to Friday
Salary: $5 - $6 depending on experience
Workplace: Remote Preferred Candidate Location: Philippines
About the Client & Role
Our client is a therapy and healthcare practice looking for a reliable, detail-oriented, and proactive Medical Virtual Assistant — Billing, Reconciliation & Practice Operations to support claims denial management, billing reconciliation, EMR administration, phone management, KPI tracking, HR onboarding support, and general practice operations.
This role is ideal for someone with strong experience handling unpaid, denied, stuck, or unresolved insurance claims , not just basic claim status checks. The VA should be able to investigate why claims are not moving forward, identify missing information or denial reasons, assist with corrections or manual resubmissions when needed, and reconcile billing reports accurately.
The client is willing to train on HelloNote , but previous EMR experience is required. The ideal candidate should also have CRM experience, excellent English communication skills, strong attention to detail, and the ability to troubleshoot issues independently with minimal supervision.
Scope of Work / Responsibilities
Claims Denial Management & Billing Reconciliation
Follow up on unpaid, denied, stuck, or missing insurance claims for both primary and secondary insurance.
Investigate claim issues, identify denial reasons, missing information, or processing barriers, and help resolve them before escalation.
Check and release claims as needed based on the practice’s workflow.
Assist with manual claim resubmission when necessary.
Complete and review weekly, bimonthly, and monthly billing reports.
Verify numbers, reconcile discrepancies, and repost information once reconciled.
Proactively troubleshoot claims and billing issues instead of only flagging problems.
HelloNote EMR Administration
Maintain and update patient and administrative information in HelloNote .
Follow up on Plans of Care and monitor authorizations.
Ensure EMR information remains accurate, current, and properly organized.
Use available HelloNote tutorials and resources to learn the system quickly.
Requirements
- ·Experience Requirements
- ·EMR / EHR Experience: Required. Previous EMR experience is required . Direct HelloNote experience is not required, but candidates must be willing and able to learn HelloNote quickly.
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 20d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Pay not stated · You'll be taken to Winning Assistants's application page. They are recruiting on behalf of a client.