Winning Assistants
Virtual Assistant - Mental Health Practice
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 2 months ago · Found 1h ago
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Part-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
What Nomaders makes of it
- Residency required in Philippines
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Job Title: Virtual Assistant – Mental Health Practice
Position Type: Part-Time
Work Hours: 11:00AM - 3:00PM EST
Work Days: Monday to Friday
Salary: $5 – $6 per hour (depending on experience)
Job Code: MH-JesKet
Workplace: Remote
Preferred Candidate Location: Philippines
Scope of Work / Responsibilities
This role supports a mental health practice focused on root-cause psychiatry and holistic care. The VA will assist with a blend of front desk, billing, patient communication, lead generation, and administrative tasks . Ideal candidates will have a calm, warm voice, be experienced in mental health settings , and be confident with insurance verification, scheduling, and payment collection .
Core Responsibilities
Phone & Patient Communication
Answer inbound calls and make outbound follow-ups
Assist with medication refill requests
Communicate with empathy and warmth, especially with sensitive patients
Speak with clear, easy-to-understand English (critical for older, Southern U.S. patients)
Scheduling & Administrative Tasks
Set and confirm appointments
Conduct patient call follow-ups and manage the inbox
Manage insurance eligibility verification and documentation updates in Healthy (EHR)
Financial Coordination
Collect copays and follow up on payments
Support billing and coding tasks (especially as insurance billing expands)
Maintain patient financial records and ensure account accuracy
Requirements
- ·Experience Requirements
- ·Prior mental health or psychiatric practice experience strongly preferred
- ·Experience using Weave (VoIP) and Healthie (EHR) strongly preferred
- ·Experience with insurance verification , billing, and copay collection
- ·Required Skills & Qualities
Benefits
- ·Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- ·Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- ·HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- ·Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- ·Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.