Neurology Medical VA- Patient Care Coordination & Prior Authorization

Job Title: Neurology Medical Virtual Assistant – Patient Care Coordination & Prior Authorization [AG-H]

Position Type: Part-time 20hrs/ week Schedule: Monday–Friday | 9:00 AM–1:00 PM Eastern Daylight Time Pay Rate: $5–$6 USD/hour, depending on experience Location: Remote – Philippines

About the Client and the Role

Our client is a U.S.-based, physician-led neurology practice focused on preventive neurology, cognitive health, and personalized brain health care. The practice provides services including cognitive longevity and dementia prevention programs, cognitive evaluations, and neurologic consultations. Its care model involves comprehensive assessments, diagnostic testing such as cognitive testing, imaging, and laboratory work, and ongoing patient follow-up.

This role is primarily focused on keeping patients, charts, test results, and follow-up items organized throughout the care journey. You will help prepare charts before visits, coordinate testing and results, communicate with patients after visits, and track patients through a structured four-visit yearly program.

This is a care coordination and administrative support role . The VA will coordinate and track patient care and results but will not perform clinical review, triage, or interpretation. An RN license is not required.

Top 3 Focus Areas

1. PRIMARY – Patient Care Coordination & Continuity Pre-charting, post-visit communication, coordinating testing and results, and ensuring patient charts are complete before appointments.

2. MRI Prior Authorizations Supporting prior authorization workflows for MRIs. Previous MRI/imaging PA experience is highly preferred.

3. Patient Tracking & Reminders Tracking each patient's progress through the four-visit yearly program and ensuring timely reminders, check-ins, and follow-ups.

Key Responsibilities

1. Primary: Patient Care Coordination & Continuity

Pre-chart and prepare patient charts before appointments.

Support approximately 3 patients per day, up to 12–15 patients per week.

Ensure required test results, labs, imaging, and other relevant information are received and added to patient charts before visits.

Coordinate testing across multiple platforms, including cognitive testing, imaging, and laboratory work.

Handle post-visit patient communication and follow-ups.

Track outstanding patient-related tasks and ensure appropriate follow-up.

Prepare charts for physician review; the physician will review, complete, and sign the note.

Coordinate and track care and results without performing clinical review, triage, or interpretation.

2. MRI Prior Authorizations

Support prior authorization requests for MRIs and diagnostic imaging.

Track authorization status and outstanding requirements.

Follow the client's established PA workflow.