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Remote - Patient Care Advocate (Customer Service)

Work from home

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 7 days ago · Added yesterday

First listed 7 days ago and still open.

Salary

Not stated

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Healthcare

This employer didn't state pay. Jobs like this usually pay around $85k–$165k a year, a typical range taken from 150 mid-level healthcare roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Dallas, TX, United States, Dallas, TX, us, Remote"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

It's fun to work in a company where people truly BELIEVE in what they are doing!

 

We're committed to bringing passion and customer focus to the business.

Job Title: Patient Care Advocate  

Job Location: Remote

 

About Us:  

We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. 

Role Overview:  

As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. 

What You’ll Do:  

Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility. 

Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications. 

Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable. 

Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount. 

Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility. 

Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. 

Compensation & Perks  

Hourly Pay : $16.50 per hour 

Company-Provided Equipment:  All necessary equipment will be provided. 

Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. 

Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). 

Generous Referral Program : Earn $50 per paycheck for every person you refer—and your referral earns it too! No limits on payouts. 

Comprehensive Training : Paid training to ensure you are fully prepared for success. 

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

  • ·Hourly Pay : $16.50 per hour 
  • ·Company-Provided Equipment:  All necessary equipment will be provided. 
  • ·Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage. 
  • ·Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply). 
  • ·Generous Referral Program : Earn $50 per paycheck for every person you refer—and your referral earns it too! No limits on payouts. 

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Similar roles

Other open healthcare roles with comparable remote rules.

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Free to apply, no account needed.

Typically $85k to $165k per year · You'll be taken to the employer's careers page.