Partnerships Operations Manager

About Us

Every year, millions die from preventable diseases because vital services do not reach them. A root cause is broken data: missing or unreliable IDs, fragmented records, and inflated reporting. Without accurate data on who receives services, governments and NGOs cannot deliver care effectively, track impact, or target life-saving resources.

Simprints is a nonprofit tech company that partners with ministries and funders to verify identities, digitise workflows, and enable evidence-based decisions so the right services reach the right people at the right time. We co-design end-to-end digital solutions with the people who use them, from the frontlines to national dashboards. Our biometric products integrate with health records to drive accuracy, accountability, and insights.

We build for scale with privacy-first, open-source, and cost-effective technology that strengthens national digital public infrastructure. Studies have shown that Simprints increases impact through real-time, precision data, for example, increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. To date, we’ve worked in over 17 countries, helping deliver health, aid, and finance to over 4 million people.

Our mission is simple: make sure every vaccine, every dollar, and every public good reaches the people who need them most.

About the Role

The Partnerships Operations Manager will help build the operating engine behind Simprints’ growth. This role will support the Partnerships team to identify, qualify, and progress high-value opportunities more effectively, while improving the systems, data, and automation that underpin our revenue generation.

You will sit at the intersection of sales operations, market intelligence, AI-enabled automation, and proposal development. One day you might be improving our CRM and pipeline reporting; the next, building an AI-assisted workflow to scan donor opportunities; the next, coordinating inputs for a grant application or preparing a funder brief.

This is a hands-on role for someone who enjoys creating structure, improving processes, and helping senior relationship-holders move faster and more strategically. You will make the Partnerships team sharper, more disciplined, and better equipped to grow a healthy and diversified pipeline.

Job Details

Job Title: Partnerships Operations Manager

Reporting To: Chief Strategy Officer

Grade: UK Grade IC5 - Up to £45,000

Location: Remote

Requirements

Key Responsibilities

Manage and improve Partnerships systems and pipeline operations Revamp our CRM engine and maintain CRM hygiene, pipeline data, opportunity and task tracking, dashboards, and reporting so the team has clear visibility on priorities, risks, next steps, and revenue forecasts.

Build AI-enabled automation for growth and fundraising workflows Design practical automations to support funder scanning, opportunity alerts, donor research, meeting preparation, proposal content development, follow-up tracking, and pipeline reporting.

Scout and qualify new opportunities Monitor the market for relevant grants, RFPs, funder calls, innovation challenges, and strategic partnership opportunities, using clear criteria to assess fit, competitiveness, revenue potential, impact, and internal effort required.

Support grant applications and proposal development Coordinate timelines, internal inputs, compliance checks, and supporting materials for proposals and funder submissions; draft or refine selected sections where needed.

Strengthen market, funder, and partner intelligence Produce concise research outputs such as funder briefs, opportunity summaries, country or sector snapshots, partner maps, and go/no-go recommendations to support better decision-making.

Skills and experience

Must have experience specifically in a mission-driven, technology, global health, or international development context in sales operations, growth operations, fundraising operations, business development operations,

Strong systems and process skills , including experience managing CRMs, pipelines, dashboards, spreadsheets, trackers, or workflow tools.