Seeq

AI Customer Insights Engineer

Work from home

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 5 weeks ago · Found 2h ago

Been open since 5 weeks ago, still being checked, but it has been live a while.

Salary

$115,000

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "United States, Remote"
Job description states: "authorized to work in the country in which you reside. S"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

The AI Customer Insights Engineer builds scalable intelligence workflows that help Seeq’s Customer Success organization act earlier, smarter, and more strategically.

This role sits within Customer Success and operates at the intersection of product usage analytics, customer health modeling, workflow automation, and applied AI. The mission is to transform raw customer data—usage, engagement, and contract signals—into actionable insights delivered to the right people at the right time.

This is an early-career, high-potential role ideal for an engineering graduate or former process engineer pivoting into analytics and software.

Key Duties & Responsibilities:

Build Customer Intelligence Workflows

Design and deploy account-level Slack summaries for CSMs and leadership.

Translate product usage and contract data into operational signals.

Build or extend data pipelines in partnership with Analytics Engineering.

Develop Python-based automation to operationalize insights at scale.

Improve Health & Renewal Predictability

Contribute to Seeq’s customer health scoring framework.

Develop usage-to-renewal correlation models.

Identify leading indicators of risk, expansion, and adoption.

Iterate based on measurable predictive lift and CS feedback.

Apply AI and Modern Tooling

Leverage AI-first coding workflows to accelerate development.

Build lightweight LLM-driven synthesis workflows where valuable.

Help elevate development practices across Customer Success.

Partner Cross-Functionally

Work directly with CSMs to understand real decision workflows.

Collaborate with Analytics Engineers on modeling and data structure.

Feed product insights back into engineering through internal dogfooding.

Requirements

·Bachelor’s degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field.
·0–3 years of experience (internships included) in analytics, engineering, or technical roles)
·Preferred candidate to have used Seeq products
·Working knowledge of SQL.
·Strong Python skills.

Benefits

·Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.
·The Perks of Working at Seeq
·Competitive salary plus bonus incentives
·$115,000 USD base salary plus variable
·12-week paid Seeq family leave

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Seeq, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.