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Case Manager Assistant Personal Injury (Remote) | Colombia

Work from home

Remote role where the employee must remain based in a particular country.

Listed for Colombia

From the listing details: Source listing states candidate location: "Colombia, Remote"

Employer listed it 6 days ago · Added 4 days ago

First listed 6 days ago and still open.

Salary

$1,500 to $1,600 per month

Location

Listed for Colombia

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Schedule: Monday-Friday 8:00/9:00 AM–5:00/6:00 PM PST
Where you can work from: Location eligibility not confirmed
Contract: Employment Type: Full-Time Contractor
Experience asked for: Not mentioned in the advert
Pay: Compensation: USD $1,500 - $1,600 / month

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Colombia. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Colombia, Remote"

What Nomaders makes of it

Residency required in Colombia
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“Direct personal injury experience is required; general administrative experience alone is not sufficient.”

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Employment Type: Full-Time Contractor

Workplace: Remote

Compensation: USD $1,500 - $1,600 / month

Schedule: Monday-Friday 8:00/9:00 AM–5:00/6:00 PM PST

About Us

HireHawk connects skilled professionals with U.S. and Canadian companies, building remote teams across Latin America, the Philippines, South Africa, Europe, and beyond. We believe meaningful career opportunities should not depend on where you live, and we support our talent with structured onboarding, clear expectations, and dedicated team coordination.

About the Role

You will support the firm's Personal Injury Case Managers throughout the pre-litigation process. The team needs your hands-on experience to keep treatment coordination, client communication, and outstanding requests from becoming bottlenecks across a high-volume caseload. You will own routine administrative follow-through while working under your assigned Case Manager's direction and escalating concerns that require their judgment. Working hours are 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. PST.

Responsibilities

Keep assigned pre-litigation cases progressing by tracking daily priorities, completing follow-ups, and supporting your Case Managers with outstanding action items.

Keep English- and Spanish-speaking clients informed about case updates, medical appointments, and treatment progress through clear, empathetic communication.

Coordinate medical appointments, referrals, MRIs, injections, and other recommended treatments under the direction of the assigned Case Manager.

Help clients stay on track with recommended treatment by following up on appointment attendance and flagging missed visits or treatment gaps.

Keep case files complete by requesting medical records, billing statements, treatment updates, and outstanding documentation from providers.

Move insurance-related follow-ups forward through policy searches, coverage verification, and communication with insurance adjusters.

Maintain reliable case histories through accurate notes, organized documentation, and current task updates in the firm's cloud-based case management system.

Surface potential delays by monitoring pending tasks and unanswered requests, escalating concerns to the assigned Case Manager.

Give the demand preparation team organized, accessible medical records, bills, insurance documentation, and supporting case materials.

Keep case handoffs coordinated across Case Managers, attorneys, medical records staff, and demand preparation personnel.

Requirements

Must-Have:

1-3 years or more of hands-on U.S. personal injury case management experience. Direct personal injury experience is required; general administrative experience alone is not sufficient.

Previous experience supporting California personal injury cases.

Bilingual English and Spanish, with strong written and verbal communication skills and an empathetic, professional approach to injured clients.

Requirements

·1-3 years or more of hands-on U.S. personal injury case management experience. Direct personal injury experience is required; general administrative experience alone is not sufficient.
·Previous experience supporting California personal injury cases.
·Bilingual English and Spanish, with strong written and verbal communication skills and an empathetic, professional approach to injured clients.
·Working knowledge of personal injury workflows, medical treatment coordination, and insurance claims, including experience communicating with clients, medical providers, and insurance representatives.
·Experience using legal case management software to maintain accurate case notes, documents, and follow-up tasks.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at HireHawk, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.