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Reserv

Commercial Auto Excess Casualty Team Lead

Work from homeNew this week

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 2h ago · Added yesterday

First listed yesterday.

Salary

Not stated

Location

United States only

Timezone

Not stated

Contract

Full-time

Experience

Lead

Category

Other

This employer didn't state pay. Jobs like this usually pay around $175k–$255k a year, a typical range taken from 192 lead-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote, US"
  • Job description states: "Work from anywhere"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the Role

The Claims Team Lead - Commercial Auto Excess Casualty oversees a team of specialists handling high-severity commercial auto liability claims that may exceed primary policy limits. This leader ensures technical excellence, operational efficiency, and consistent delivery of Reserv's modern, data-driven claims experience.

The ideal candidate blends deep casualty expertise, strong leadership, and comfort with technology, guiding adjusters in a fast-moving environment where automation handles administrative tasks and humans focus on complex decision-making.

Who You Are

Highly motivated, growth-oriented, and excited by building a tech-driven claims organization

A subject matter expert with deep technical experience in commercial auto excess casualty claims, including coverage analysis, litigation management, and catastrophic injury evaluation

Tech-oriented — you are excited by the prospect of leveraging technology and analytics to drive better efficiencies and outcomes

A passionate claims professional who genuinely cares about their team, the customer, and the client experience

An empathetic leader who exercises patience and understanding with everyone you interact with

A problem solver who can dive deep into the details while never losing sight of the big picture

Anti-status quo — you don't just wish things were done differently, you action on it

Curious — you want to know the whole story so you can make the right decisions early and be decisive when it counts

Communicative — comfortable with and understand the importance of clear, consistent communication throughout the claims process

Creative — you challenge existing assumptions and find ways to leverage technology and the talents of your team to solve problems

And did we mention, a sense of humor. Claims are hard enough as it is.

What You'll Do

Leadership & Team Development

Lead, mentor, and develop a team of Commercial Auto Excess Casualty Claim Specialists

Foster a culture of technical excellence, continuous improvement, and data-driven decision-making

Provide coaching on coverage analysis, litigation strategy, negotiation, and high-severity claim evaluation

Conduct regular file reviews, performance assessments, and quality audits

Operational & Technical Oversight

Requirements

  • ·10+ years of commercial auto liability or casualty claims experience, including high-severity or excess layers
  • ·Prior leadership experience within a carrier, TPA, or MGA environment
  • ·Strong expertise in coverage analysis, litigation management, and catastrophic injury evaluation
  • ·Excellent communication and relationship-building skills with internal teams and external partners
  • ·Comfortable with technology and the ability to evolve claims systems and processes to drive better efficiencies and outcomes

Benefits

  • ·Generous health-insurance package with nationwide coverage, vision, & dental
  • ·401(k) retirement plan with employer matching
  • ·Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • ·Generous family leave policy after 8 months of continuous work
  • ·Work from anywhere to facilitate your work life balance

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Reserv, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Typically $175k to $255k per year · You'll be taken to the employer's careers page.