Reserv
Claims Manager- Commercial Auto Excess Casualty
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2h ago · Added yesterday
First listed yesterday.
Salary
Not stated
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $90k–$165k a year, a typical range taken from 262 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote,US"
- Job description states: "Work from anywhere"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the Role
As a Manager of Excess Casualty Claims at Reserv, you will oversee a team of specialists handling high-severity commercial auto excess casualty claims that may exceed primary policy limits. This is a critical leadership role where you will ensure technical excellence, operational efficiency, and consistent delivery of Reserv's modern, data-driven claims experience. The ideal candidate blends deep casualty expertise, strong leadership, and a comfort with technology — guiding a high-performing team in a fast-moving environment where automation handles administrative tasks and humans focus on complex decision-making. You will serve a critical role with the team, the customers, and the client, maintaining high quality standards and compliance with regulatory, internal, and external contractual SLAs.
Who You Are
Highly motivated, growth-oriented, and excited by building a tech-driven claims organization
A subject matter expert with deep technical experience in commercial auto excess casualty claims, including coverage analysis, litigation management, and catastrophic injury evaluation
Tech-oriented — you are excited by the prospect of leveraging technology and analytics to drive better efficiencies and outcomes
A passionate claims professional who genuinely cares about their team, the customer, and the client experience
An empathetic leader who exercises patience and understanding with everyone you interact with
A problem solver who can dive deep into the details while never losing sight of the big picture
Anti-status quo — you don't just wish things were done differently, you action on it
Curious — you want to know the whole story so you can make the right decisions early and be decisive when it counts
Communicative — comfortable with and understand the importance of clear, consistent communication throughout the claims process
Creative — you challenge existing assumptions and find ways to leverage technology and the talents of your team to solve problems
And did we mention, a sense of humor. Claims are hard enough as it is.
What You'll Do
Leadership & Team Development
Lead, mentor, and develop a team of Commercial Auto Excess Casualty Claim Specialists
Foster a culture of technical excellence, continuous improvement, and data-driven decision-making
Provide coaching on coverage analysis, litigation strategy, negotiation, and high-severity claim evaluation
Conduct regular file reviews, performance assessments, and quality audits
Execute on performance management — attract, hire, retain, and provide a high level of training
Foster a positive work environment, promote teamwork, and encourage professional growth and development
Requirements
- ·10+ years of commercial auto liability or casualty claims experience, including high-severity or excess layers
- ·5+ years of management experience with preference for experience managing in a remote environment
- ·Prior leadership experience within a carrier, TPA, or MGA environment
- ·Strong expertise in coverage analysis, litigation management, and catastrophic injury evaluation
- ·Excellent communication and relationship-building skills with internal teams and external partners
Benefits
- ·Generous health-insurance package with nationwide coverage, vision, & dental
- ·401(k) retirement plan with employer matching
- ·Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- ·Generous family leave policy after 8 months of continuous work
- ·Work from anywhere to facilitate your work life balance
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Reserv, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open other roles with comparable remote rules.
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Typically $90k to $165k per year · You'll be taken to the employer's careers page.