Talent Sam
Customer Success Manager
Remote work allowed only within certain countries or regions.
Employer listed it 2 months ago · Added yesterday
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 279 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Bolivia, Chile, Colombia.
What the employer says
- Source listing states candidate location: "Remote job, Bolivia, Bolivia, Plurinational State of, Chile, Colombia, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We are looking for a dedicated and customer-focused Customer Success Manager to join our growing team. In this role, you will be responsible for building strong client relationships, ensuring customer satisfaction, driving product adoption, and supporting long-term customer success.
The ideal candidate is an excellent communicator with a passion for helping customers achieve their goals. You will serve as the primary point of contact for assigned accounts, proactively address customer needs, identify growth opportunities, and collaborate with internal teams to deliver an outstanding customer experience.
If you are proactive, organized, and thrive in a fast-paced remote environment, we'd love to hear from you.
2+ years of experience as a Customer Success Manager, Account Manager, Customer Experience Manager, or a similar client-facing role.
Excellent verbal and written communication skills in English.
Proven experience managing customer relationships and ensuring high levels of client satisfaction.
Strong problem-solving, organizational, and relationship-building skills.
Experience onboarding new customers and driving product adoption.
Ability to manage multiple customer accounts and priorities simultaneously.
Experience using CRM platforms such as HubSpot, Salesforce, or similar.
Customer-focused mindset with the ability to identify opportunities for account growth and retention.
Self-motivated and comfortable working independently in a remote environment.
Experience working with B2B services or SaaS products is a plus.
Familiarity with customer success metrics such as retention, churn, renewals, and customer health scores is a plus.
By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.
Requirements
- ·Proven experience managing customer relationships and ensuring high levels of client satisfaction.
- ·Strong problem-solving, organizational, and relationship-building skills.
- ·Experience onboarding new customers and driving product adoption.
- ·Ability to manage multiple customer accounts and priorities simultaneously.
- ·Experience using CRM platforms such as HubSpot, Salesforce, or similar.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Talent Sam, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.