Blackbaud

Senior Business Systems Analyst, Customer Operations

Work from home

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 5 days ago · Added 4 days ago

First listed 5 days ago and still open.

Salary

$87,700 to $114,200

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Senior

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "United States"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About the role:

The Senior Business Systems Analyst supports the Leadership Team of Application Services and will focus on supporting the customer operationsorganization specifically focused on customer success by ensuringadoption, operational effectiveness, and renewals throughout the customer journey. The Senior Analyst will work with a team of resources in collection of current policy and procedures, business requirements, discovery of operational efficiency improvements, workflow design, documentation, education and adherence monitoring work efforts. The analyst will also seek to ensure optimal usage of the tools which support the customer operation organization including Salesforce Ecosystems, Gong, and Certinia (formally FinancialForce)

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