Webflow
IT Support Specialist
Remote role where the employee must remain based in a particular country.
Argentina only
Employer listed it 8 days ago · Added 5 days ago
First listed 8 days ago and still open.
Salary
Not stated
Location
Argentina only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 264 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Argentina. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Argentina Remote"
What Nomaders makes of it
- Residency required in Argentina
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Webflow is looking for an IT Support Specialist to be the hands-on technical presence in our Buenos Aires office. You'll be the first line of support for employees, resolving tickets through our help desk using state of the art, AI powered support tooling, while also owning the technology that makes our office run and our biggest moments land. You'll partner closely with our Workplace Experience team for on site builds or modifications. This is a role for someone who's energized by variety and has a desire to help create valuable experiences for Webflow employees.
About the role:
Location: Buenos Aires, Argentina (Hybrid 1–3 days per week in office)
Full-time
Permanent, full-time employee (this is not a contractor position)
Application Information:
Application deadline: applications accepted on an ongoing basis until position is closed and filled
This posting is for a new position
Reporting to the Senior Director, Information Technology
As an IT Support Specialist , you’ll …
Resolve employee tickets through our help desk, leveraging AI powered support tooling to triage, troubleshoot, and close issues efficiently
Make our AI powered tooling even better by documenting common issues, fixes, and processes to build out our internal knowledge base
Own audio visual setup at the office
Diagnose and resolve hardware and software issues across macOS devices, peripherals, and office technology
Partner with the Workplace Experience team on ordering and provisioning equipment and supporting our office space
Serve as a backup resource for IT onboarding support during new hire cohorts, as needed
Provide local support for our Argentina based workforce
Maintain hardware and software inventory, where necessary
Escalate complex issues to the right internal teams and follow through to resolution
About you:
Requiriments
2-4 years of hands-on experience with help desk ticketing systems
Skilled in using AI-powered tools to work efficiently such as MM&MM
Requirements
- ·2-4 years of hands-on experience with help desk ticketing systems
- ·Skilled in using AI-powered tools to work efficiently such as MM&MM
- ·Familiar with supporting audiovisual setups for meetings, presentations, and larger events
- ·Comfortable troubleshooting macOS environments
- ·Proficient in new hire onboarding, including account setup, hardware provisioning and day-one enablement
Benefits
- ·Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- ·Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- ·Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- ·Wellness for the whole you. Access to mental health resources, therapy and coaching.
- ·Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Webflow, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 6d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.