Payoneer
More roles at PayoneerCustomer Success Manager
Remote role where the employee must remain based in a particular country.
Listed for United States
From the listing details: Residency required in United States
Employer listed it 6 days ago · Added 8 days ago
First listed 8 days ago and still open.
Salary
Not stated
Location
Listed for United States
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the…
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote, US, US-Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role Summary
Location: Remote from Florida, US
Full-Time
We’re looking for a highly motivated Customer Success Manager. You will be tasked with enabling SMBs and professional businesses in North America to pay and get paid globally with Payoneer’ s fast, flexible, secure, and low-cost solutions.
Your responsibilities will include working with our larger customers to co-build their growth strategy. You will be working in a very dynamic, challenging and multidisciplinary environment, very close to Product, Marketing and Operations teams to successfully build and implement our Growth strategy in the region.
The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy and entrepreneur environment. Candidate should possess Account Management experience, as well as outstanding analytical and communicational skills. Project management and sales skills will be a must.
This role will be based remote from Florida, US.
What you’ll do:
Oversee and manage current customers engagement and growth. Play an active role in building long-term relationships with top and mid-tale customers
Identify business opportunities, build the go to market plan, develop solutions that match customers’ needs and successfully implement the roadmap
Maintain accurate and up-to-date customer data and engagement tracking in CRM systems.
Be proactive to enhance our product portfolio for the region, working very close to Product and Marketing teams
Be analytical to better understand business performance and find the “diamonds”. Ability to see the big picture, understand business key drivers and, how they relate to each other to drive profitable growth.
Be entrepreneurial to develop what is needed to bring the opportunities onboard
Build business success stories and case studies
Drive events, below the line activities and represent Payoneer in industry forums to drive awareness
What we’re looking for:
A Bachelor's degree, preferably in business
+3 years of account management, business development or other relevant experience
Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
Strong written and verbal communication skills
Requirements
- ·Ability to present a business case to key stakeholders
- ·Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- ·Record of accomplishment in meeting and exceeding business targets
- ·Ability to make decisions in a changing environment, anticipate future needs and drive results
- ·High level of organization, focus, and ability to work under pressure
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Payoneer, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 9d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Pay not stated · You'll be taken to the employer's careers page.