Outbound Sales Development Representative (SDR)

Muck Rack is trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers.

Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action.

Founder-controlled and growing profitably and sustainably, we have the freedom to build forward-thinking products, put our customers first, and offer an inclusive culture that welcomes diverse perspectives.

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota

Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch

Prospect strategically — develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when

Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks

Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities

Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce

Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth

Maintain consistent activity standards — execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

How success will be measured in this role:

Meetings booked, held, and converted to pipeline (S2 opportunities)

SDR-sourced revenue

If the details below describe you, you could be a great fit for this role:

1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer's world

Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching

A natural relationship builder with genuine curiosity and a sales-oriented mindset

Exceptional written communication skills — you write emails that actually get read and responses that move things forward

Strong phone presence — you can build rapport quickly and keep a conversation going

Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball