Customer.io
Revenue Manager
Remote work allowed only within certain countries or regions.
North America
Employer listed it 2 months ago · Added 5 days ago
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$99,000 to $139,000
Location
North America
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Sales
Stated by the employer in the job description
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in North America.
What the employer says
- Source listing states candidate location: "Americas Remote, USA Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Eric Anderson, Senior Controller at Customer.io , and I'm looking for a Revenue Manager to own our monthly revenue close as we scale into consumption-based and hybrid billing models. We don't have a dedicated revenue accounting owner today — I'm the escalation point for every technical question, and our billing infrastructure project (Metronome/Stripe) is moving fast. This role will run point on the close, partner closely with Rev Ops, Deal Desk, and Legal, and help build out the process as our revenue streams get more complex.
What we value
Ownership — you'll run the monthly close autonomously once ramped, not wait to be told what's next.
Judgment over perfection — you know the operational fundamentals cold, and you know when a question needs to go to Eric.
Clarity with stakeholders — you can explain revenue implications to Legal, Rev Ops, and Deal Desk in plain language.
Curiosity about AI — you look for ways to make the close faster and cleaner, not just correct.
What you’ll do
Own the monthly revenue close across subscription, consumption-based, and hybrid arrangements — from journal entries through deferred revenue reconciliation.
Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve.
Flag revenue recognition implications on new contracts and deals, escalating complex or non-standard structures to the Senior Controller.
Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures.
Prepare clean, audit-ready workpapers for revenue transactions and support the annual audit.
Bring an AI-forward mindset to the close — spot opportunities to automate rev rec entries, reconciliations, and reporting.
What we're looking for
5–7 years of revenue accounting experience, including ownership of a month-end close
Comfortable running the revenue close autonomously once ramped, across subscription and consumption/usage-based models
Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) — enough to flag issues and know when to escalate
Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review
A track record of tightening or building revenue processes in a growing environment
Metronome, Stripe Billing, or NetSuite experience is a plus
Comfortable using AI tools to speed up rev rec entries, reconciliations, and reporting
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·We believe in transparency. Starting salary for this role is $99k–$139k USD depending on location and experience, and subject to market rate adjustment.
- ·See full benefits here →
- ·Zone 1: $119k–$139k
- ·Zone 2: $109k–$128k
- ·Zone 3: $99k–$116k
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Customer.io, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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