Temporal Technologies
Senior Developer Success Engineer - East
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 6 days ago · Added 5 days ago
First listed 6 days ago and still open.
Salary
$115,200 to $189,000
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Customer Support
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States (Remote), Austin, Texas, Dallas, Texas, Boston, Massachusetts, New York, New York, Remote"
- Job description states: "Must reside in the Western Time Zone."
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Role Summary
The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
Location : Must reside in the Western Time Zone.
What You'll Do
Be a keen learner :
At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.
Be a passionate problem solver :
If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Senior Developer Success Engineer , you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!
Be a great communicator :
As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).
You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
What You'll Bring
6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
Minimum of one year experience in an internal or external customer-facing role.
Passion for helping others regardless of who they are or how they act.
Experience working with or as part of remote teams.
Strong written and verbal communication skills.
Seek to understand first, lead with data, and rely on facts.
Requirements
- ·6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
- ·Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
- ·Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- ·Minimum of one year experience in an internal or external customer-facing role.
- ·Passion for helping others regardless of who they are or how they act.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Temporal Technologies, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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