Hire Hangar
Customer Success Specialist
Remote work allowed only within certain countries or regions.
Employer listed it 8 weeks ago · Added yesterday
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
$3,000 per month
Location
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Customer Support
Published by the employer
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in South Africa, Chile, Philippines, Colombia, Peru, Argentina, Panama, Mexico.
What the employer says
- Source listing states candidate location: "South Africa - Cape Town, Chile - Santiago, Manila, South Africa - Johannesburg, Columbia - Bogotá, Peru - Lima, Argentina - Buenos Aires, Ethiopia - Addis Ababa, Panama - Panama City, Mexico - Mexico City, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Customer Success Specialist Full-Time · Remote (U.S. Eastern Time Hours)
About the Role
In this role, you’ll lead client relationships from onboarding through renewal.
You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.
What You’ll Do
Onboard new clients with structured kickoff calls and milestone planning
Manage timelines and automate task flows using tools like Zapier or Make
Communicate clearly and proactively with clients and internal teams
Troubleshoot issues quickly and keep delivery running smoothly
Support renewals by consistently delivering a strong client experience
What You Bring
Experience managing client relationships
Hands-on experience with automation tools (Zapier or Make is a must)
Strong communication skills and confidence leading calls over Zoom
Comfortable managing timelines, workflows, and CRM systems
Calm, proactive, and highly organized
Bonus: familiarity with B2B environment
Why This Role Is Unique
You’ll shape the customer success function at a high-growth studio
You’ll work at the intersection of content, tech, and strategy
You’ll help turn creative ideas into scalable systems that clients love Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Requirements
- ·Experience managing client relationships
- ·Hands-on experience with automation tools (Zapier or Make is a must)
- ·Strong communication skills and confidence leading calls over Zoom
- ·Comfortable managing timelines, workflows, and CRM systems
- ·Calm, proactive, and highly organized
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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