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Hire Hangar

Customer Success Specialist

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 8 weeks ago · Added yesterday

Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.

Salary

$3,000 per month

Location

Timezone

Not stated

Contract

Contract

Experience

Mid

Category

Customer Support

Published by the employer

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in South Africa, Chile, Philippines, Colombia, Peru, Argentina, Panama, Mexico.

What the employer says

  • Source listing states candidate location: "South Africa - Cape Town, Chile - Santiago, Manila, South Africa - Johannesburg, Columbia - Bogotá, Peru - Lima, Argentina - Buenos Aires, Ethiopia - Addis Ababa, Panama - Panama City, Mexico - Mexico City, Remote"

What Nomaders makes of it

  • Applications outside the listed area are usually rejected
  • Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Customer Success Specialist Full-Time · Remote (U.S. Eastern Time Hours)

About the Role

In this role, you’ll lead client relationships from onboarding through renewal.

You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

What You’ll Do

Onboard new clients with structured kickoff calls and milestone planning

Manage timelines and automate task flows using tools like Zapier or Make

Communicate clearly and proactively with clients and internal teams

Troubleshoot issues quickly and keep delivery running smoothly

Support renewals by consistently delivering a strong client experience

What You Bring

Experience managing client relationships

Hands-on experience with automation tools (Zapier or Make is a must)

Strong communication skills and confidence leading calls over Zoom

Comfortable managing timelines, workflows, and CRM systems

Calm, proactive, and highly organized

Bonus: familiarity with B2B environment

Why This Role Is Unique

You’ll shape the customer success function at a high-growth studio

You’ll work at the intersection of content, tech, and strategy

You’ll help turn creative ideas into scalable systems that clients love Please NOTE

It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Requirements

  • ·Experience managing client relationships
  • ·Hands-on experience with automation tools (Zapier or Make is a must)
  • ·Strong communication skills and confidence leading calls over Zoom
  • ·Comfortable managing timelines, workflows, and CRM systems
  • ·Calm, proactive, and highly organized

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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