Docker

Customer Experience Engineer, CXE-T

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 3 months ago · Added yesterday

Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.

This job is no longer available

Docker has taken this listing down, so it is no longer accepting applications. The details below are kept for reference only.

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Salary

$142,100 to $223,000

Location

Timezone

US East

Contract

Full-time

Experience

Mid

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in Canada, United States.

What the employer says

Source listing states candidate location: "Canada, United States, Remote"

What Nomaders makes of it

Applications outside the listed area are usually rejected
Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

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The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets.

Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance . The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts.

This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives.

Responsibilities

1:Many Technical Enablement

Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences.

Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance).

Develop repeatable technical learning paths that drive adoption beyond initial onboarding.

Structured PoCs & Applied Architecture

Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution.

Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines).

Translate Docker capabilities into practical architectural patterns customers can implement.

On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives.

Technical Content & Thought Leadership

Produce deep technical assets:

Recorded walkthroughs

Architecture reference guides

Advanced implementation blogs

Reusable demo environments

Build assets that directly support customer journey stages and remove common technical blockers.

Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction.

Requirements

·5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles.
·Strong hands-on expertise in:
·Docker and container ecosystems
·Secure software supply chain practices
·CI/CD pipelines and modern cloud-native architecture

Benefits

·Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
·Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
·Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
·Home office support – Set up your workspace for comfort and success.
·Technology stipend – Equivalent to US$100 net per month to help support your work.

How to apply

1Check the flexibility label above, region restricted, matches where you plan to live and work.
2Tailor your CV to the role at Docker, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.