WiFi Tribe
Customer Success for Digital Nomad Community (Fully Remote)
Remote work allowed only within certain countries or regions.
Employer listed it 10 months ago · Found 1h ago
Been open since 10 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$25k to $50k per year
Location
Timezone
GMT
Contract
Full-time
Experience
Mid
Category
Customer Support
Stated by the employer in the job description
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in United Kingdom, South Africa, United States, Canada, Australia.
What the employer says
- Source listing states candidate location: "United Kingdom, South Africa, United States, Canada, Australia, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
“Be the person who guides our members through their greatest adventure with WiFi Tribe—help us build a global community for those who live life boldly.”
As our Tribe Support Lead (our term for "customer service"), you’ll be the person our members trust — the one who helps them step into the community, join life-changing trips, navigate challenges, and feel truly at home with WiFi Tribe. You’ll balance customer success, sales, community care, and operational excellence, all while working with a team that cares deeply about the humans behind the emails.
If you love helping people, think clearly under pressure, communicate like a pro, and thrive in a fast-moving environment where you own your outcomes — this role may be your perfect fit.
Our team is made up of A-players. We’re looking for our next A-PLAYER to join the squad – is that you?
Note from Diego, WiFi Tribe CEO:
I invited 7 internet strangers to spend a month living and working in my childhood home in Bolivia.
It was never meant to be a “business”. Just a group of friends traveling the world together.
It’s been 10 wild years…
Since that first trip, we’ve brought 3,000 nomads together in 100 cities to colive and cowork around the world, one month at a time.
Our work has sparked thousands of lifelong friendships, countless perspective-shifting conversations, hundreds of startup projects and career shifts, so many new romances, lots of weddings, a few babies, and an unimaginable amount of core memories.
What we do changes lives.
Not a little, but a lot and in every way you can think of.
If this excites you, keep reading to see if this might be the most perfect job ever created for you.
COMPANY SNAPSHOT & MISSION
We believe that life wasn’t meant to be lived in just one place. That your best work can be done from anywhere. And, that everything is better when you have great people by your side .
We bring together great people from around the world to help them overcome the loneliness of solo travel, find true community wherever they go, and make their biggest travel dreams a reality, together.
WiFi Tribe is the curated global community for remote professionals who seek growth and long-lasting connections.
Our Mission: We empower remote professionals and entrepreneurs to live boldly—to travel the world with like-minded friends without losing momentum on their goals or careers.
OUR CULTURE
This is who we are and how we do things at WiFi Tribe:
MISSION-DRIVEN: The mission is our only agenda. There's no politics here.
HUSTLERS: We do the work that gets the results. And we do a lot with a little.
DOERS: We shorten time from idea to implementation.
AI-SAVVY: We're all AI-savvy and use AI to boost our abilities.
Requirements
- ·2+ years working in customer success or similar field
- ·Experience in a sales role
- ·Native-level English with impeccable grammar and very strong writing skills
- ·Strong organisational skills
- ·Attention to detail
Benefits
- ·$25,000 – $50,000 USD per year (based on experience, track record, and whether you'll take on additional responsibilities)
- ·A bonus if you hit targets/KPIs and help the company achieve its goals (company wins = you win)
- ·Fully Remote: Work from anywhere in the world—home office or a beachside café.
- ·Global Community: Engage with 700+ remote-working entrepreneurs and professionals and build your personal global network.
- ·Free Travel Opportunities: Join some of our WiFi Tribe Chapters for free (when last-minute spots are available) and experience travel adventures in some of the world’s most iconic destinations.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at WiFi Tribe, mentioning your remote working experience and working hours (GMT).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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