Aurora Solar
Senior Account Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · London, UK
Employer listed it 5 weeks ago · Found 3h ago
Been open since 5 weeks ago, still being checked, but it has been live a while.
Salary
£53,940 to £103,400
Location
Hybrid · London, UK
Timezone
GMT
Contract
Full-time
Experience
Senior
Category
Sales
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around London, UK, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "London, UK, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Aurora Solar
Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.
We’ve been named one of "The Best Remote Companies" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We’re in this together to support the world’s transition to solar.
About the Team Aurora's European Account Management team partners with customers across Germany, the UK, and France after the initial sale to ensure they achieve meaningful business outcomes with the Aurora platform. The team is responsible for driving product adoption, retaining and expanding existing customer relationships, and helping customers unlock the full value of Aurora's solutions.
Account Managers work closely with solar installers, EPCs, and developers to understand their evolving needs and align Aurora’s software capabilities with their growth strategies. Commercial instinct and deep product knowledge sit at the center of how we operate, and we use both to help customers scale while pushing the energy transition forward in Europe.
We collaborate closely with Sales, Product, Marketing, Support, and Enablement so our customers always have the resources, insights, and partnership they need to win.
About the Role
We're looking for a strategic, customer-focused Senior Account Manager to own and grow a portfolio of Aurora customers across Europe, primarily in Germany, the UK, and France. You'll drive retention, adoption, and expansion by building strong relationships with customer stakeholders and connecting Aurora's solutions to their business goals.
As a trusted advisor, you'll identify opportunities to deepen product usage, introduce new solutions, and ensure customers are seeing real returns on their investment in Aurora. You'll partner closely with Sales Engineering, Implementation, Product, and Marketing to deliver a seamless experience and support long-term growth.
This role calls for a balance of strategic account planning, commercial ownership, and operational discipline. You'll be comfortable navigating complex customer environments across multiple markets, managing renewals and negotiations, and using data to drive decisions.
This position is hybrid from London, UK.
Your Impact
Own and grow a portfolio of Aurora customers across Europe, driving retention, adoption, and expansion across Aurora and HelioScope
Lead renewals and commercial negotiations, including early renewals, amendments, and custom pricing structures
Develop and execute strategic account plans with customer stakeholders to achieve measurable usage growth and lasting partnership value
Build pipeline within your book of business by identifying upsell and cross-sell opportunities through proactive outreach and marketing-qualified leads
Use product usage data, UV metrics, and customer insights to forecast expansion, flag churn risk, and get ahead of it
Lead executive business reviews and strategic conversations that align on goals, adoption milestones, and ROI
Collaborate across Product, Sales Engineering, Implementation, Support, and Marketing to deliver solutions that meet customer needs and create new ones
What You Bring
5+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field
A proven track record of growing a customer portfolio through renewals, upsells, and cross-sells
Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures
The ability to build strategic relationships with executive stakeholders and navigate complex customer organizations
Requirements
- ·5+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field
- ·A proven track record of growing a customer portfolio through renewals, upsells, and cross-sells
- ·Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures
- ·The ability to build strategic relationships with executive stakeholders and navigate complex customer organizations
- ·Experience using data and customer insights to drive adoption, identify risk, and develop account growth strategies
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Aurora Solar, mentioning your remote working experience and working hours (GMT).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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£53,940 to £103,400 · You'll be taken to the employer's careers page.