Senior Product Marketing Manager (Chorus)

About Us:

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.

Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.

Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.

Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.

The Role:

We are looking for a Senior Product Marketing Manager to own Chorus, the platform underneath every Ambience product across care settings. This PMM owns how Chorus shows up in the market: product- and suite-level positioning and messaging, launch governance, competitive and market intelligence, and the feedback loop between field signal and product strategy. The role sits deeper in the stack than a typical PMM seat. You need to understand how the platform works, not just how it's positioned.

Reporting directly to our Head of Marketing and working closely with our Product team, this is a high-visibility individual contributor role on a small but senior product marketing team, with real scope and room to grow as the team and function scale.

What You’ll Do:

• Own positioning and messaging for Chorus at the product and suite level, with sign-off authority over product claims and roadmap representations before they reach the market. Your messaging ladders up to the company narrative owned by Comms.

• Run launch governance across the product roadmap: triage and tier every release, decide what gets external amplification and what stays as internal enablement, and ensure the field is trained before anything goes live — against a PM org that ships fast.

• Build the competitive and market intelligence function for Chorus, sourcing from sales, account management, CRM, and call recordings, and feeding insight back into product and messaging decisions.

• Maintain battlecards that sellers actually use and refresh them fast. Know what competitors say about themselves versus what they deliver, and keep the sales team ahead of it.

• Own campaigns tied to product launches and platform milestones end to end: set the narrative, define goals, and coordinate across Sales Enablement, Comms, Growth, and Events.

• Step into other product areas and care settings as the platform grows — including new products built on Chorus and coverage across the PMM team when needed.

Who You Are:

• 7–10+ years of B2B product marketing experience, ideally with meaningful time marketing technical infrastructure or platforms (data infrastructure, cloud platforms, AI/ML tooling).

• Experience owning product-level positioning and messaging within a broader company narrative. You know how to make the product story land without drifting from the top-level message.

• Track record of running launch governance in a fast-shipping product environment — triaging, tiering, and deciding what gets external amplification and what doesn't.

• Strong market and competitive acumen, with experience maintaining battlecards that sales actually uses — sourced from win/loss data and customer perception, and refreshed fast enough to stay ahead of competitor moves.

• Track record of feeding field intelligence back into product and positioning decisions, sourced directly from sales, CRM, and customer conversations.

• Experience owning product-associated campaigns end to end — narrative, goals, and cross-functional coordination across enablement, comms, growth, and events.

Nice to Have:

• Strong healthcare or health-system domain experience, including familiarity with the EHR ecosystem, clinical vs. financial buyer personas, and the health system purchasing process.