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Winning Assistants

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Client Success Manager (Remote)

Work from home

Remote role where the employee must remain based in a particular country.

El Salvador only

From the employer's advert: Open to candidates in El Salvador and/or Philippines.

Employer listed it 6 days ago · Added 4 days ago

First listed 6 days ago and still open.

Salary

$1,500 to $2,500 per month

Location

El Salvador only

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Customer Support

Stated by the employer in the job description

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Must be available full-time (Monday–Friday)
Experience asked for
Not mentioned in the advert
Pay
Rate: $1,500-$2,500 USD/month depending on experience (with high opportunity for more as we grow)

Remote flexibility

Work from home

This is a remote role, but the employee must be based in El Salvador. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "El Salvador, Remote"
  • Job description states: "Open to candidates in El Salvador and"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “You have experience with project coordination, client onboarding, or executive assistance”
  • “Must be proficient in speaking and writing English very clearly”

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Client Success Manager (Remote)

Work Hours: Monday–Friday, 7:00 AM–4:00 PM or 6:30 AM–3:30 PM PT, depending on business needs. To be confirmed upon hire.

Lunch Break: 1 hour

Rate: $1,500-$2,500 USD/month depending on experience (with high opportunity for more as we grow)

Open to candidates in El Salvador and/or Philippines.

About Winning Assistants

Winning Assistants is one of the fastest-growing offshore staffing agencies in the U.S. We help doctors, clinic owners, and service-based businesses scale faster by connecting them with highly trained virtual assistants who streamline their operations, reduce costs, and increase profitability. We’ve helped thousands of businesses build leaner, smarter teams — and we’re just getting started. This is a fast-paced, high-performance environment — you must be able to stay composed under pressure, handle urgent issues, and solve problems quickly without getting overwhelmed.

We’re building something big — and we’re looking for passionate A-players who want to grow fast, lead from the front, and be part of something special.

The Role: Client Success Manager

We’re looking for a proactive, detail-oriented, high-performance Client Success Specialist to serve as the main point of contact for a minimum of 30–50+ active client accounts. You’ll be the face of the company for our clients — ensuring their journey with us is smooth, responsive, and results-driven.

From onboarding and interview scheduling to follow-ups and daily support calls, you’ll be the heartbeat of the client relationship. You’ll work hand-in-hand with our Chief Client Success Officer and HR team to ensure we’re delivering a world-class experience every single time.

What You’ll Be Doing

Client Communication & Relationship Management

Serve as the primary point of contact for clients via Slack, email, text, and phone

Maintain a friendly, professional, and polished tone across all touchpoints

Respond quickly, follow up proactively, and escalate issues when needed

Manage client expectations, build trust, and ensure they always feel supported

Onboarding & Interview Coordination

Guide new clients through our onboarding process.

Have a basic understanding of recruitment and job analysis to help identify clients' staffing needs, job responsibilities, required skills, and ideal VA qualifications.

Assist clients in clarifying job requirements and expectations to ensure proper alignment with potential VA candidates.

Confirm and follow up on intake forms, expectations, and interview debriefs.

Schedule, confirm, and recap Zoom interviews between clients and VA candidates.

Collaborate with our internal HR and Talent Sourcing teams to ensure candidates align with client requirements and keep the hiring process moving smoothly.

Requirements

  • ·What We’re Looking For
  • ·Ability to stay composed and solutions-focused in high-pressure/fast-paced situations
  • ·Previous experience in client success, customer support, or account management
  • ·Fast, clear, confident, and professional communicator (written and verbal)
  • ·Proactive, self-motivated, and resourceful — able to take initiative and solve problems without constant supervision

Benefits

  • ·High-impact role with real leadership opportunity
  • ·Work with fast-growing U.S. companies and top-tier medical clinics
  • ·Room to grow into senior roles in Client Success or Operations
  • ·Performance-based raises and bonuses as we scale
  • ·Basic requirements

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Winning Assistants, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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