Tutored by Teachers

Partner Success Manager (Texas or South - Remote)

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "United States, Texas, Texas, United States, Remote"

Employer listed it 3 weeks ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

$90k to $110k per year

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: This is a remote position, but we are looking for someone who is based in the South or Texas to support regional districts!
Contract: Not mentioned in the advert
Experience asked for: 3-5+ years experience in Customer Success or Account Management
Pay: The expected base salary range for this position is $90,000-$110,000.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "United States, Texas, Texas, United States, Remote"
Job description states: "based in the South or Texas to support regi"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“Experience in K-12 education, district and school leadership preferred”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

About Us

At Tutored by Teachers, we believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap and need a strong strategic, data-driven, and results-oriented member of our Customer Success team. This is a remote position, but we are looking for someone who is based in the South or Texas to support regional districts! If you’re a person motivated by customer happiness and success and are looking to join a mission-driven, growing company, then this role is made for you!

The Role

As a Partner Success Manager you will:

Serve as a strategic partner to district and school teams, ensuring program success and long-term growth

Lead onboarding for new clients, setting clear expectations, timelines, and milestones

Own and manage your book of business: develop territory plans to support account health, renewals, and expansion opportunities

Synthesize client feedback to provide meaningful insights to internal teams & senior management

Lead renewal and upsell efforts, identifying opportunities to grow partnerships based on client goals and outcomes

Proactively identify at-risk accounts and partner internally to mitigate churn

Build trusted, collaborative relationships across internal teams to align on partner needs and deliver seamless client experience

Requirements

3-5+ years experience in Customer Success or Account Management

Experience in K-12 education, district and school leadership preferred

Strong organizational and project management skills; ability to prioritize strategically

Track record of driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy and account lifetime value

Experience navigating and resolving client challenges, both internally and externally

Willingness to travel up to 40% of work week

Commitment to TbT’s mission to close the opportunity gap and promote inclusivity

Benefits

We currently offer the following benefits:

Excellent healthcare coverage - we cover 100% of certain health care plans for you and your family!

Access to 401k to help save for the future

Well-rounded wellness benefits including access to free and low cost mental health resources and support services

Requirements

·3-5+ years experience in Customer Success or Account Management
·Experience in K-12 education, district and school leadership preferred
·Strong organizational and project management skills; ability to prioritize strategically
·Track record of driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy and account lifetime value
·Experience navigating and resolving client challenges, both internally and externally

Benefits

·We currently offer the following benefits:
·Excellent healthcare coverage - we cover 100% of certain health care plans for you and your family!
·Access to 401k to help save for the future
·Well-rounded wellness benefits including access to free and low cost mental health resources and support services
·Fully remote work environment

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Tutored by Teachers, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 21d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.