Pavago

Customer Success Manager

Work from home

Remote role where the employee must remain based in a particular country.

United Arab Emirates only

From the listing details: Source listing states candidate location: "Dubai, United Arab Emirates, Dubai, United Arab Emirates, Dubai, Dubai, United Arab Emirates, Remote"

Employer listed it 4 months ago · Added 2 weeks ago

Been open since 4 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

United Arab Emirates only

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Position Type: Full-Time, Remote Working Hours: U.S.
Where you can work from: Location eligibility not confirmed
Contract: Position Type: Full-Time, Remote Working Hours: U.S.
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United Arab Emirates. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Dubai, United Arab Emirates, Dubai, United Arab Emirates, Dubai, Dubai, United Arab Emirates, Remote"

What Nomaders makes of it

Residency required in United Arab Emirates
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
No pay is stated. Ask for the salary range before investing time in interviews.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.S. Hours

Position Type: Full-Time, Remote Working Hours: U.S. client business hours

About the Role

We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .

This is not a support-only role .

You will:

Manage a portfolio of accounts

Drive onboarding and adoption

Identify risks early and prevent churn

Own renewals and expansion opportunities

If you think in terms of retention, expansion, and client value — this role is built for you.

What You’ll Own

1. Onboarding & Product Adoption

Lead onboarding and define success criteria

Configure accounts and deliver training

Ensure smooth implementation

Track early adoption and close gaps

2. Account & Relationship Management

Manage 20–40 client accounts

Act as the primary point of contact

Build strong relationships with stakeholders

Conduct regular check-ins and strategic calls

3. Proactive Client Engagement

Monitor usage via:

Requirements

·Customer Success
·Account Management
·Client-facing roles
·Experience with:
·Salesforce or HubSpot

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Pavago, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.