NoGigiddy
Chat & Community Support Specialist
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 4 weeks ago · Found 2h ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 279 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Aurora, United States, Aurora, Colorado, United States, Aurora, Colorado, United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When users have questions — about offers, the platform, or anything in between — you're there. As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. No degree required — just fast typing, clear communication, and a genuine interest in helping people.
RESPONSIBILITIES Handle live chat inquiries on the NoGigiddy platform and respond within SLA targets Monitor and respond to user posts in community spaces — Discord, Facebook Group, and social comments Resolve common issues (offer questions, account issues, navigation help) with accuracy and warmth Escalate complex or sensitive issues to the appropriate team with full documentation Contribute to the help center knowledge base Flag trends in user issues or feedback to the product and content teams Maintain consistent tone and quality across all support touchpoints REQUIREMENTS No degree required Fast, accurate typing — live chat moves quickly Excellent written communication — clear and empathetic Able to handle multiple conversations simultaneously without dropping quality Patient with frustrated users — you de-escalate, you don't match energy Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar) is a plus BENEFITS Hourly pay of $15–$21/hr Fully remote Flexible scheduling across support windows Paid training on platform and support tools Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at NoGigiddy, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.