Hireframe
Technical Project Engineer
Remote role where the employee must remain based in a particular country.
Philippines only
Employer listed it 5 months ago · Found 3h ago
Been open since 5 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Philippines only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
This employer didn't state pay. Jobs like this usually pay around $140k–$245k a year, a typical range taken from 591 mid-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Philippines. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Philippines, Remote"
- Job description states: "located in the United States"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We are looking for a highly skilled Technical Project Engineer to lead end-to-end implementation of customer communication platforms (CCaaS and UCaaS). In this role, you will manage full-cycle onboarding projects, configure and deploy communication systems, support technical integrations, and ensure a seamless go-live experience for clients. You will act as the primary implementation owner, bridging technical execution with strong client-facing communication and project delivery discipline.
If you enjoy solving implementation challenges, working with communication platforms, and managing client-facing technical deployments from start to finish, this role is for you.
Duties and Responsibilities
Lead full-cycle implementation projects (typically 30–90 days) from kickoff through go-live and hypercare
Own and manage 1–2 concurrent client implementations depending on workload
Conduct project scoping, requirements gathering, and solution design with clients
Configure and deploy CCaaS and UCaaS platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems
Manage technical setup including number porting, routing configuration, system provisioning, and UAT testing
Support integration and configuration of APIs and connected systems where applicable
Facilitate client onboarding sessions, training, and implementation workshops
Serve as the primary point of contact for clients throughout the implementation lifecycle
Coordinate with internal teams including IT, project managers, and support teams to ensure delivery success
Ensure smooth transition to vendor support or operations teams after go-live
Create and maintain implementation documentation, onboarding guides, and technical playbooks
Identify implementation risks, troubleshoot deployment issues, and recommend solutions in real time
Requirements
Technical Expertise
Experience with CCaaS and/or UCaaS platforms (e.g., Zoom, Genesys, Five9, Dialpad, or similar)
Strong understanding of system configuration, telephony setup, and call flow design
Experience with integrations, APIs, and technical implementation workflows
Background in SaaS onboarding, technical consulting, or implementation engineering
Core Skills
Strong problem-solving and systems-thinking mindset
Ability to manage complex implementation timelines and multiple stakeholders
Requirements
- ·Technical Expertise
- ·Experience with CCaaS and/or UCaaS platforms (e.g., Zoom, Genesys, Five9, Dialpad, or similar)
- ·Strong understanding of system configuration, telephony setup, and call flow design
- ·Experience with integrations, APIs, and technical implementation workflows
- ·Background in SaaS onboarding, technical consulting, or implementation engineering
Benefits
- ·Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- ·Permanent remote work flexibility
- ·Annual performance bonuses
- ·Dedicated coaches offer an extra channel of support and skill-building
- ·Opportunities for professional growth
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hireframe, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 4h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open software roles with comparable remote rules.
Free to apply, no account needed.
Typically $140k to $245k per year · You'll be taken to the employer's careers page.