Jobs for Humanity logo

Jobs for Humanity

More roles at Jobs for Humanity

Live chat Support

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Raleigh, NC, United States, Raleigh, NC, us, Remote"

Employer listed it 13 days ago · Added 12 days ago

First listed 13 days ago and still open.

Salary

$40 per hour

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Customer Support

Published by the employer

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Raleigh, NC, United States, Raleigh, NC, us, Remote"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

FMI Corporation is a leading management consulting and investment banking firm specializing in the engineering, construction, infrastructure, and broader built environment industries. The company provides strategic advisory services, market research, leadership development, operational improvement, and financial advisory solutions to help organizations improve performance, achieve sustainable growth, and maximize business value. Through its industry expertise and investment banking capabilities, FMI supports businesses with mergers and acquisitions, ownership transitions, capital raising, and long-term strategic planning. FMI partners with construction companies and other industry stakeholders to navigate market challenges, strengthen operations, and build successful, sustainable businesses.

As a Live Chat Support Representative at FMI Corporation, my role is to assist customers and clients through online chat by answering their questions, providing accurate information, and helping resolve their concerns. I aim to provide excellent customer service and maintain positive relationships with clients.

Key Responsibilities:

Respond to customer inquiries through live chat.

Provide information about the company's services.

Assist customers with questions and concerns.

Resolve issues professionally and promptly.

Maintain accurate records of customer interactions.

Ensure customer satisfaction through clear and polite communication.

Skills Required:

Good written communication skills.

Basic computer and typing skills.

Patience and attention to detail.

Problem-solving abilities.

Ability to work independently and as part of a team.

FMI Corp. offers attractive perks and benefits, including competitive salaries, comprehensive health and dental insurance, generous paid vacation, flexible work arrangements, retirement savings plans, professional development opportunities, paid certifications, modern IT equipment, performance bonuses, family support benefits, and excellent career advancement opportunities, promoting both financial security and a healthy work-life balance.

Requirements

  • ·Good written communication skills.
  • ·Basic computer and typing skills.
  • ·Patience and attention to detail.
  • ·Problem-solving abilities.
  • ·Ability to work independently and as part of a team.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 13d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Similar roles

Other open customer support roles with comparable remote rules.

Browse all open roles

$40 per hour · You'll be taken to the employer's careers page.