Jobs for Humanity

Customer Service Representative (Remote)

Work from home

Remote role where the employee must remain based in a particular country.

Listed for United States

From the employer's advert: We're looking for a Customer Service Representative to join our team in Oklahoma City, United States.

Employer listed it 7 months ago · Added 2 weeks ago

Been open since 7 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

$24 to $27 per hour

Location

Listed for United States

Timezone

US East

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Oklahoma City, OK, United States, Oklahoma City, OK, us, Remote"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

LesBaird Consulting LLC is a consulting firm that provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company focuses on delivering tailored solutions that align with each client’s unique goals and organizational needs.

The firm specializes in areas such as business strategy, administrative support, project coordination, and client service management. By combining practical industry knowledge with a results-driven approach, LesBaird Consulting LLC aims to help organizations enhance productivity, optimize workflows, and strengthen overall performance.

With a commitment to professionalism and reliability, LesBaird Consulting LLC works closely with clients to understand their challenges and develop effective, scalable solutions. The company emphasizes clear communication, attention to detail, and a customer-focused mindset in all its engagements.

Although operating as a smaller or emerging firm, LesBaird Consulting LLC strives to deliver high-quality consulting services that support business success in a competitive and evolving marketplace.

We're looking for a Customer Service Representative to join our team in Oklahoma City, United States. This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers. In this role, you'll be the voice of our organization, providing friendly, empathetic, and professional assistance to customers across multiple channels. You'll play a vital part in building lasting relationships and ensuring customer satisfaction with every interaction.

Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner

Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions

Document customer interactions accurately in the CRM system and maintain detailed records of all transactions

Provide product information and recommendations tailored to customer needs

Identify opportunities to enhance customer experience and suggest process improvements

Escalate complex issues to appropriate departments while keeping customers informed of progress

Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions

Meet performance targets for response time, resolution rate, and customer satisfaction scores

Collaborate with team members to share best practices and support one another in delivering excellent service

Adapt to changing priorities and handle multiple customer requests simultaneously

**Required:**

2+ years of customer service experience in a professional environment

Excellent verbal and written communication skills

Strong problem-solving abilities and critical thinking skills

Proficiency with customer relationship management (CRM) software

Ability to multitask and prioritize effectively in a fast-paced environment

Active listening skills and genuine empathy for customer concerns

Reliable internet connection and a quiet, professional workspace for remote work

Comfortable working independently while remaining a collaborative team member

Requirements

·Strong problem-solving abilities and critical thinking skills
·Proficiency with customer relationship management (CRM) software
·Ability to multitask and prioritize effectively in a fast-paced environment
·Active listening skills and genuine empathy for customer concerns
·Reliable internet connection and a quiet, professional workspace for remote work

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.