Net at Work
Senior Manager / Director, Managed Services Integration
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2h ago · Found 2h ago
First listed today.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Lead
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $165k–$245k a year, a typical range taken from 142 lead-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote (United States)"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Net at Work
Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.
About this Position
The Senior Manager/Director, Managed Services Integration provides strategic leadership for the integration of Managed Services acquisitions from due diligence through full operational maturity. This role owns the overall integration strategy, governance framework, and execution model for Managed Services acquisitions, ensuring newly acquired organizations are successfully integrated into Net at Work's operating model while preserving customer relationships, employee engagement, service delivery, and financial performance.
This leader partners closely with executive leadership, business unit leaders, Finance, IT, Operations, People & Learning (Human Resources), Customer Success, Sales, and Legal to establish integration priorities, make critical business decisions, and drive accountability across all workstreams. Unlike a traditional project management role, this position is responsible for developing scalable integration methodologies, building governance structures, leading complex business transformation initiatives, and ensuring each acquisition realizes its intended strategic and operational objectives.
Job Responsibilities
Develop and lead the enterprise integration strategy for Managed Services acquisitions from due diligence through long-term operational stabilization.
Partner with executive leadership to define integration objectives, priorities, timelines, and success metrics.
Design scalable integration methodologies, governance models, templates, playbooks, and best practices.
Lead multiple complex acquisition integrations simultaneously while balancing business priorities and resource constraints.
Collaborate with the M&A team during due diligence to evaluate operational readiness, integration complexity, and post-close planning.
Provide executive oversight for customer transitions, organizational alignment, and technology migrations.
Direct cross-functional integration workstreams across Finance, IT, Infrastructure, Operations, People & Learning, Sales Operations, Customer Success, Marketing, Procurement, and Legal.
Manage end-to-end integration of managed service providers and vendors across acquired and merged entities.
Ensure successful integration of service delivery processes, operational procedures, financial controls, reporting, systems, and business operations.
Identify operational, organizational, financial, technology, and customer risks and implement mitigation strategies.
Represent the Managed Services integration function with executive leadership, acquired business owners, vendors, strategic partners, and external stakeholders.
Establish governance activities to monitor progress, remove roadblocks, and drive decision-making.
Develop executive dashboards and communicate integration health, KPIs, accomplishments, risks, and recommendations to senior leadership.
Capture lessons learned after every acquisition and continuously improve Net at Work's Managed Services integration capabilities.
Job Requirements
Bachelor's degree in Business, Operations, Information Systems, Finance, or a related field; advanced degree preferred.
10+ years of leadership experience managing Managed Services/MSP organizations and leading M&A integration initiatives, with responsibility for operational, customer, people, and technology integration activities.
Experience leading enterprise-wide post-acquisition integrations or large-scale operational transformation initiatives.
Requirements
- ·Bachelor's degree in Business, Operations, Information Systems, Finance, or a related field; advanced degree preferred.
- ·10+ years of leadership experience managing Managed Services/MSP organizations and leading M&A integration initiatives, with responsibility for operational, customer, people, and technology integration activities.
- ·Experience leading enterprise-wide post-acquisition integrations or large-scale operational transformation initiatives.
- ·Strong executive presence with exceptional communication, facilitation, negotiation, and stakeholder management skills.
- ·Demonstrated ability to influence senior leaders and drive results across organizations without direct authority.
Benefits
- ·Base salary range: TBD.
- ·This position is also eligible for a bonus in accordance with the terms of the Company's plan.
- ·We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
- ·Health and Welfare (Medical, Dental, Vision)
- ·Accident, Critical Illness, and Hospital Indemnity
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Net at Work, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $165k to $245k per year · You'll be taken to the employer's careers page.