Sophos
Senior Manager, Customer Success (Enterprise)
Remote role where the employee must remain based in a particular country.
Canada only
Employer listed it 5 days ago · Found 2h ago
First listed 5 days ago and still open.
Salary
Not stated
Location
Canada only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $125k–$175k a year, a typical range taken from 128 senior-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Canada, remote"
What Nomaders makes of it
- Residency required in Canada
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Role Summary
This role will lead our Americas Customer Success team focusing on a highly scalable and efficient engagement model for a large volume of customers. The team will manage customer engagement throughout the customer lifecycle from deployment and adoption through renewal, ensuring satisfaction and maximizing customer value. The leadership role will play a key part in building out the team and its structure, working closely with other customer success teams, sales, operations, marketing, support, and product managers.
The full brief and the application link are for members.
Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £9.99/month, or £19.99 for your first 3 months.
Unlock this roleSimilar roles
Other open customer support roles with comparable remote rules.
Typically $125k–$175k · Free accounts get one application link on us.