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The Sydney Call Centre

Work at Home Contact Center Agent

Work from home

Remote role where the employee must remain based in a particular country.

Canada only

Employer listed it 4 days ago · Added 3 days ago

First listed 4 days ago and still open.

Not currently available on Nomaders

No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy.

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Salary

Not stated

Location

Canada only

Timezone

US East

Contract

Full-time

Experience

Entry

Category

Customer Support

This employer didn't state pay. Jobs like this usually pay around $55k–$85k a year, a typical range taken from 12 entry-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Canada"
  • Job description states: "authorized to work in the country where the job is based"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

POSITION OVERVIEW

WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS

MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time positions. The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.

POSITION RESPONSIBILITIES

This is an extract of the advert. Read it in full on Himalayas.

Requirements

  • ·Explain and position the products and processes with customers
  • ·Appropriately escalate customer dissatisfaction with managerial team
  • ·Ensure first call resolution through problems solving and effective call handling
  • ·CANDIDATE QUALIFICATIONS
  • ·WONDER IF YOU ARE A GOOD FIT?

Benefits

  • ·If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
  • ·PHYSICAL REQUIREMENTS
  • ·CONDITIONS OF EMPLOYMENT
  • ·All MCI Locations
  • ·Must be authorized to work in the country where the job is based.

Applying

No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy. Nomaders is not offering an application link for it. The details above are shown for reference only.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Himalayas.

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