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Legal Services Manager

Work from home

Remote role where the employee must remain based in a particular country.

Listed for United Kingdom

From the listing details: Source listing states candidate location: "Remote - United Kingdom"

Employer listed it 6 days ago · Added 4 days ago

First listed 6 days ago and still open.

Salary

Not stated

Location

Listed for United Kingdom

Timezone

GMT

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Contract: Not mentioned in the advert
Experience asked for: 5+ years of experience as a Legal Operations Analyst/Manager, Contracts Administrator/Manager, or Paralegal
Pay: The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote - United Kingdom"
Job description states: "based in the UK."

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio's next Legal Services Manager.

About the job

We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team. In this role, you will be responsible for reviewing and vetting high-volume, repeatable work across multiple facets of the Legal Team and serving as the initial legal point of contact. You will also support ad-hoc operational activities to make the Legal Team more efficient.

Responsibilities

In this role, you’ll be responsible for the following:

Legal Support Requests & Commercial Contracts

Serve as a first point of contact for GTM and Telecom Carrier Relations colleagues and provide education and process guidance on commercial contracts and other legal inquiries

Review, vet, and provide timely responses to a high volume of incoming legal requests, including general legal questions, agreement negotiation requests, and other legal support needs, while ensuring adherence to internal processes and policies

Independently review and negotiate NDAs, SOWs, assignment and assumption agreements, transition services agreements, service orders, and other miscellaneous legal documents on Twilio's template and counterparty's template

Legal Processes & Operations

Support law firm eBilling matter creation and configuration, and resolve escalations related to law firm invoices

Be an operational expert on all processes that touch the Center of Excellence (e.g., Twilio's GTM-facing and telecom carrier-facing contracting processes, law firm billing-related processes)

Contribute your knowledge and learnings from novel situations to the Center of Excellence Playbook

Support a range of ad-hoc operational projects and high-volume tasks across multiple legal functions

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

Requirements

·A bachelor’s degree
·5+ years of experience as a Legal Operations Analyst/Manager, Contracts Administrator/Manager, or Paralegal
·Experience using commercial contracting tools, including Salesforce, Conga, Microsoft Office Suite, Google Suite, Airtable, DocuSign, and Adobe Acrobat Pro
·Experience using AI, with a working understanding of how common LLMs (e.g., ChatGPT, Gemini, Claude) function and can be leveraged to make day-to-day legal work more efficient

Benefits

·Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
·The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
·Equal opportunity employer
·Twilio is proud to be an equal opportunity employer.
·Twilio thinks big. Do you?

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Twilio, mentioning your remote working experience and working hours (GMT).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.