Hire Hangar
Legal Intake Coordinator
Remote role where the employee must remain based in a particular country.
United Kingdom only
Employer listed it 8 weeks ago · Added yesterday
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
$1,200 a month
Location
United Kingdom only
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Finance
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "South Africa - Cape Town, Chile - Santiago, South Africa - Johannesburg, Columbia - Bogotá, Columbia - Medellín, Peru - Lima, Argentina - Buenos Aires, Ethiopia - Addis Ababa, Panama - Panama City, Mexico - Mexico City, Remote"
- Job description states: "UK-based"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title Legal Intake Coordinator
Location Remote
Time Zone US Time Zones (EST–PST)
Role Overview We are seeking a client-focused and process-driven Legal Intake Coordinator to serve as the first point of contact for prospective clients across a general practice law firm. This is a full-time, high-volume role requiring exceptional communication skills, strong attention to detail, and the ability to assess and qualify leads efficiently while delivering a compassionate and professional client experience from the very first interaction.
Key Responsibilities
Serve as the initial point of contact for all prospective client inquiries via phone, email, and web form
Conduct structured intake interviews to gather relevant case information and assess potential fit
Accurately enter and manage prospect data within the firm's CRM and case management system
Qualify leads and route cases to the appropriate attorney or practice area based on established criteria
Schedule consultations and follow up with prospective clients to reduce no-show rates
Prepare and send intake packets, engagement letters, and onboarding documentation to new clients
Track intake metrics and provide regular updates on lead volume, conversion rates, and pipeline status
Maintain consistent follow-up with unconverted leads to maximize consultation bookings
Required Qualifications
Minimum 2 years of experience in a legal intake, client services, or customer-facing coordination role
Familiarity with legal intake procedures and the general operations of a law firm environment
Outstanding verbal and written English communication skills, with a warm, empathetic, and professional tone
Strong ability to gather detailed information efficiently while maintaining a positive client experience
Experience managing CRM systems and maintaining accurate data records across a high-volume pipeline
Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based law firms. Applications without this experience will not be considered.
Preferred Qualifications
Familiarity with US law, legal procedures, and court systems is a strong advantage
Experience using legal CRM or intake platforms such as Lawmatics, Clio Grow, or Lead Docket
Requirements
- ·Minimum 2 years of experience in a legal intake, client services, or customer-facing coordination role
- ·Familiarity with legal intake procedures and the general operations of a law firm environment
- ·Outstanding verbal and written English communication skills, with a warm, empathetic, and professional tone
- ·Strong ability to gather detailed information efficiently while maintaining a positive client experience
- ·Experience managing CRM systems and maintaining accurate data records across a high-volume pipeline
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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