Talkspace
More roles at TalkspaceClinical Quality Specialist
Remote role where the employee must remain based in a particular country.
United States only
From the listing details: Residency required in United States
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$75k to $80k per year
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
2+ years experience in telehealth and QA
- Pay
Compensation
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "New York, NY (Remote), Talkspace"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “As a Clinical Quality Specialist, you'll lead peer proficiency reviews, contribute to quality improvement initiatives, and provide essential clinical support for network providers.”
Written as a nice-to-have
- “Experience with high acuity clients preferred”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for an experienced Clinical Quality Specialist to join our Network and Clinical Quality team. As a Clinical Quality Specialist, you'll lead peer proficiency reviews, contribute to quality improvement initiatives, and provide essential clinical support for network providers. Your expertise will create a substantial impact in upholding the highest standards of care.
To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
*This is a remote position based on Eastern Time with a Monday - Friday daytime schedule.
What You’ll Do
Peer Proficiency Review
Conduct room/documentation audits to investigate complaints and determine the validity of findings and evaluate improvement opportunities and risk
Assist with Interrater Reliability initiative
Develop and evolve criteria used to evaluate clinical quality
Clinical Support
Support providers in network with clinical issues and connect them with peer consultants as needed
Coordinate with CMO, SVP, Network, Director of Clinical & Quality, and/or Manager of Quality to support execution of special clinical projects
Assist with clinical risk management
Provide clinical support cross-departmentally
Quality Management
Coordinate with Quality Management about room/documentation audits to guide practitioner action plans
Assist with the development of clinical policy and procedures
Assist with provider performance monitoring and remediation
Engage in quality improvement initiatives as needed
Performs other related duties as assigned
About You
Current license to practice independently without supervision (e.g. Professional Counselor, Licensed Mental Health Counselor, Social Worker, Marriage and Family Counselor, Psychologist) with diagnostic privileges
5+ years of clinical experience
2+ years experience in telehealth and QA
Requirements
- ·Current license to practice independently without supervision (e.g. Professional Counselor, Licensed Mental Health Counselor, Social Worker, Marriage and Family Counselor, Psychologist) with diagnostic privileges
- ·5+ years of clinical experience
- ·2+ years experience in telehealth and QA
- ·Experience with high acuity clients preferred
- ·Demonstrated understanding of how AI is used in/impacts the clinical field preferred
Benefits
- ·Comprehensive Medical, Dental and Vision plans coverage
- ·Pre-tax benefits: HSA/ FSA
- ·401k Retirement Savings Program with matching
- ·Voluntary benefits
- ·Monthly Wellness Stipend to promote mental and physical self-care
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Talkspace, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 19d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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