Movable Ink
Client Experience Associate
Remote role where the employee must remain based in a particular country.
Germany only
Employer listed it 13 days ago · Added 5 days ago
First listed 13 days ago and still open.
Salary
€60k per year
Location
Germany only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Germany. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Movable Ink - Munich (Remote), Movable Ink - Germany"
What Nomaders makes of it
- Residency required in Germany
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.
Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.
The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.
Responsibilities of the Client Experience Associate:
Learn the Movable Ink platform and email industry eco-system
Support Client Experience Manager (CXM) on named accounts as backup contact
Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
Manage contact roles in Salesforce for all clients organizations
Take minutes in client meetings
Troubleshooting queries and QA campaign setups for clients
Produce written documentation for custom projects
Qualifications:
Must be Fluent in English & German
Ability to manage multiple deadlines and deliverables simultaneously
Excellent oral and written communication skills
Strong ability to work well with others
Adaptability in a fast-changing environment
Positive attitude
Focuses on outcomes
Self-Motivated
Requirements
- ·Must be Fluent in English & German
- ·Ability to manage multiple deadlines and deliverables simultaneously
- ·Excellent oral and written communication skills
- ·Strong ability to work well with others
- ·Adaptability in a fast-changing environment
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Movable Ink, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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